WANNAPORN SAKPHITAK
Summary
Energetic individual with a strong desire to cultivate a mature and responsible approach to every task at hand. Continuously striving for improvement, highly adaptable and embrace change as an opportunity for growth.
Overview
2
2
years of professional experience
Work History
Business Development Officer
PChome(thailand) Co., Ltd.
06.2022 - 08.2022
- Generated new business with marketing initiatives and strategic plans.
- Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
- Collaborated with cross-functional teams for the successful execution of business development initiatives.
- Secured long-term client loyalty by consistently delivering high-quality products and services tailored to individual business needs.
- Strengthened relationships with key clients by providing exceptional support and maintaining regular communication.
- Fostered an atmosphere of innovation by promoting creative problem-solving methods among team members.
Telesales
S.F. EXPRESS CO., LTD.
05.2021 - 01.2022
- Power Point - Excellent
- Microsoft Word - Good
- Microsoft Excel - Good
- Increased telesales efficiency by implementing new call strategies and training methods.
- Conducted post-sales follow-ups to gather valuable feedback for continuous improvement of telesales approach.
- Established rapport with prospects quickly, fostering trust and credibility in the telesales process.
- Assisted in onboarding new Telesales Specialists, providing guidance on best practices for successful outcomes.
Sales support
S.F. EXPRESS CO., LTD.
01.2021 - 03.2021
- Gather and analyze data in order to understand problems and address them proactively
- Follow up with customers to ensure satisfaction with products and services
- Coordinate with other departments to ensure salespeople are performing their duties correctly
- Handle customer complaints and resolve issues as necessary
- Answer phone calls from customers and address problems as they arise
- Provide necessary data or reports to the sales team
- Manage a sales lead pipeline and provide assistance to potential customers
- Develop and manage territory sales plans
- Build strong customer relationships and develop trust and rapport
- Prospect, cultivate, and develop new customers
- Provide information and advice on company products and services, including quotations and follow-ups
IMT (International management trainee)
S.F. EXPRESS CO., LTD.
05.2020 - 12.2020
- To learn with all parts of the company including Sales, Operation, and customer service.
Education
General English Course - Upper Intermediate
Greenwich English College
Sydney, NSW03.2023
Bachelor of Arts (Business Chinese) -
Mae Fah Luang University
01.2020
Skills
- Relationship Management
- New Business Development
- Business Intelligence
- Performance Goals
Other skills
- Microsoft skill
- Thai, Native
- English, Good
- Chinese, Good, HSK 5 (Test 2019)
Timeline
Business Development Officer
PChome(thailand) Co., Ltd.
06.2022 - 08.2022
Telesales
S.F. EXPRESS CO., LTD.
05.2021 - 01.2022
Sales support
S.F. EXPRESS CO., LTD.
01.2021 - 03.2021
IMT (International management trainee)
S.F. EXPRESS CO., LTD.
05.2020 - 12.2020
General English Course - Upper Intermediate
Greenwich English College
Bachelor of Arts (Business Chinese) -
Mae Fah Luang University
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