Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Wannes Vandergraesen

Sydney

Summary

Skilled Bartender with a track record of enhancing customer satisfaction through creative mixology and exceptional service at The Mess and De Zille. Excelled in high-volume environments, mastering multitasking and responsible alcohol service. Known for a professional appearance and fostering a positive team atmosphere, significantly contributing to a loyal clientele base.

Overview

4
4
years of professional experience

Work History

Bartender Shift

The Mess
06.2020 - 08.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender Weekend

De Zille
04.2022 - 07.2024
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.

Education

Graduated - Cocktails

European Bartender School.
Phuket Thailand
08.2024

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Cleanliness and hygiene
  • Responsible alcohol service
  • Professional appearance
  • Alcohol awareness
  • Creative mixology

Accomplishments

    I achieved the certification of hard work, spirit and soul.

Languages

Dutch
Native or Bilingual
English
Full Professional

Timeline

Bartender Weekend

De Zille
04.2022 - 07.2024

Bartender Shift

The Mess
06.2020 - 08.2024

Graduated - Cocktails

European Bartender School.

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Wannes Vandergraesen