Wanni Liu
Melbourne,VIC
Summary
- Friendly and reliable
Offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
- Hardworking and enthusiastic
Trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
- Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
Work History
Receptionist
Wangs' Massage
11.2018 - 12.2019
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Kitchen Line Cook
McDonald's
06.2018 - 04.2019
- Improved food quality by consistently following standardized recipes and maintaining accurate portion control.
- Enhanced kitchen efficiency by promptly preparing ingredients for multiple dishes simultaneously.
- Reduced food waste by utilizing proper storage techniques and closely monitoring inventory levels.
- Maintained a clean and organized workstation, ensuring compliance with health department regulations.
Cashier
Starbucks
04.2018 - 01.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Commerce - Management
La Trobe University
Melbourne, VIC05.2025
Skills
- Customer Assistance
- Payment Collection
- Scheduling
- File Management
- Supply Management
- Customer/Client Relations
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Japanese
Elementary
Timeline
Receptionist
Wangs' Massage
11.2018 - 12.2019
Kitchen Line Cook
McDonald's
06.2018 - 04.2019
Cashier
Starbucks
04.2018 - 01.2019
Bachelor of Commerce - Management
La Trobe University
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