Summary
Overview
Work History
Education
Skills
Cooking, Gym, Fishing and travelling
Work Availability
Timeline
OfficeManager
Wannisa Mackey

Wannisa Mackey

Melbourne,VIC

Summary

I am a positive and approachable person who has adapted to many different environments that has expanded my experience in the customer service industry. I am a team player with outgoing, positive demeanour and proven skills in establishing rapport with clients. I love to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. One of my main quality I would say best represents who I am is my ability to have compassion, assertion and manage problems that need to be solved - it brings me high satisfaction to be able to be involved and to achieve these goals in every day and work life.

Overview

5
5
years of professional experience

Work History

Club Promoter

Calendar Girls
08.2021 - 08.2023
  • Collaborated with more than 30 media representatives to optimize coverage of special events.
  • Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts, resulting in more than 50% of our customers viewing from our advertisement.
  • Greeted event participants and provided engaging experience.
  • Used knowledge of area, local events, trends and other market research to capture attention and generate event attendance.
  • Engaged social media influencers to collaborate on partnerships
  • Created customized marketing materials to increase product awareness

Lead Juicer

Pure Pulp
10.2019 - 01.2023
  • Followed all cleanliness and sanitation procedures.
  • Processed payments correctly and promptly.
  • Followed food safety practices and sanitation guidelines.
  • Trained and supervised at times more than 3 staff to provide highest level of customer service.
  • Developed and executed strategies to improve operational efficiency. Our profits increased positively by 15% starting off from our first improvements.
  • Worked flexible schedule and extra shifts to meet business needs.

Fashion Consultant

EziBuy Sylvia Park
12.2018 - 10.2019
  • Performed various sales transactions, checked on invoices, prepared special orders, and delivered correct merchandise.
  • Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes and accessories.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Education

High School Diploma -

Cashmere High-school
Cashmere, Christchurch, New Zealand
11.2020

Skills

  • Administering Social Media Accounts
  • Professional Relationships
  • Public and Media Relations
  • Financial Management
  • Customer Interaction
  • Promotion and Advertising
  • Campaign Coordination
  • Business Operations

Cooking, Gym, Fishing and travelling

I am a very fun, open minded person so im always looking for ways to become more knowledgeable but also gain more skills along the way.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Club Promoter

Calendar Girls
08.2021 - 08.2023

Lead Juicer

Pure Pulp
10.2019 - 01.2023

Fashion Consultant

EziBuy Sylvia Park
12.2018 - 10.2019

High School Diploma -

Cashmere High-school

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Wannisa Mackey