Wanqi Feng
Carlton,VIC
Summary
I am a hardworking and passionate job seeker with strong organizational skills eager to secure Front staff position of Amiri Cafe shop.
Dedicated team player with demonstrated training and problem-solving abilities. I was the first front staff joined Onepluspieace, and showed the ability to handle multiple projects simultaneously with a high degree of accuracy. Beides, I also did the job of trained new staffs members and works great with our team members.
Versed in cleaning and sanitation, restocking and dining room management. Being able to keep the shop overall clean and tidy environment, restock the beverage in the fridge on time.
Moreover, I am a detail-oriented team player with strong organizational skills. Make sure the food delivery times works well with dessert and drinks making, and could prevent the situation that ordering does not match the food/drinks delivery
Flexes easily between different positions to meet demand. Have a strong interest and passion in cafe industry, have some basic knowledge in terms of cafe making and willing to learn new things.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Onepluspieace
09.2022 - 05.2023
- Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Participated in staff training sessions to stay updated on industry trends and improve overall service quality.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Prepared beverage ingredients by washing, peeling, cutting, and measuring.
Education
Foundation Study -
Trinity College
Parkville, VIC11.2020
Bachelor Of Commerce - Economic
University of Melbourne
Melbourne, VIC11.2022
Juris Doctor - Law
University of Melbourne
Melbourne, VICSkills
- Professional Appearance
- Team player attitude
- Team Collaboration
- Foreign language skills
- Resolving Complaints
- Quality Control
- Adaptability
- Cash Register Operations
- Cleaning and organization
- Problem-solving abilities
- Food and Beverage Service
- Effective Communication
- Food Packaging and Labeling
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Availability
- After 1 pm on Monday and Wednesday
- All day on Friday, Saturday and Sunday
Timeline
Front of House Employee
Onepluspieace
09.2022 - 05.2023
Foundation Study -
Trinity College
Bachelor Of Commerce - Economic
University of Melbourne
Juris Doctor - Law
University of Melbourne
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