Wansi YAN

Bubble tea staff for busy 5:00 p.m. to 11:00 p.m. shift, maintaining high service standards at all times, assisting in food preparation and maintaining a clean and organized workspace before closing.
•Prepared and served a variety of bubble tea beverages
•Oversee in-store execution of sales and promotions as directed by store manager
•Engaged with customers, taking orders and providing product recommendations
•Ensured the shop was clean and organized, adhering to health and safety standards
•Ability to work efficiently in a fast-paced environment
•Handled cash transactions and managed the point-of-sale system

Restaurant waiter for busy 5:00 p.m. to 10:00 p.m. shift, delivering exceptional service to guests, assisting in basic food preparation tasks, maintaining a clean and organized dining area by regularly cleaning tables, refilling condiments, and ensuring all service areas met health and safety regulations.
•Proficient in using POS systems and handling cash transactions
•Strong team player with the ability to work independently
•Knowledge of food and beverage preparation and presentation
•Worked collaboratively with colleagues, including kitchen staff and other waitstaff, to ensure smooth operations
•Strong organizational skills, ensuring a clean and efficient dining environment