Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Wanting Chang

Melbourne,VIC

Summary

- Optimistic

- Outgoing

- Strong adaptability

- Hospitality Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.

- Dedicated professional skillful in sample collection, data recording and instrument calibration. Resourceful and adaptable individual with extensive experience developing and conducting experiments to document results for studies. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Consultant

Dot COMME
08.2023 - Current
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Followed up with existing customers to provide additional support and address concerns.

Festive Season Retail Consultant

Aesop
09.2023 - 03.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a tidy and organized store environment to comply with cleanliness standards.
  • Stocked merchandise, clearly labeling items, and arranged according to size or colour.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Sales Assistant

COMME Des GARCONS
09.2022 - 02.2023
  • Assisted customers with prompt and polite support in person and via telephone.
  • Helped customers locate products and checked store systems for merchandise at other sites.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Maintained records related to sales, returns, and inventory availability.

Manager

Luckin Coffee
12.2020 - 05.2021
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.

Teaching Assistant

Qing You English Studying Center
07.2020 - 12.2020
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Supported classroom activities, tutoring, and reviewing work.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.

Education

Bachelor of Science - Pharmaceutical Sciences

Monash University
Melbourne, VIC
10.2025

Skills

  • Technical Proficiency
  • Administration and Reporting
  • Customer Service
  • Adaptable and Flexible
  • Critical thinking
  • Computer skills

Languages

Chinese (Mandarin)
Native or Bilingual

Certification

- The Governor General's Academic Medal

- Chinese Painting and Calligraphy Rank

Timeline

Festive Season Retail Consultant

Aesop
09.2023 - 03.2024

Sales Consultant

Dot COMME
08.2023 - Current

Sales Assistant

COMME Des GARCONS
09.2022 - 02.2023

Manager

Luckin Coffee
12.2020 - 05.2021

Teaching Assistant

Qing You English Studying Center
07.2020 - 12.2020

Bachelor of Science - Pharmaceutical Sciences

Monash University

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Wanting Chang