Wanying Deng
Melbourne,VIC
Summary
Highly motivated, results-oriented Marketing student with excellent software and application technical skills, the ability to handle challenging work, and excellent time management skills. Excels at combining creativity with analytical thinking to deliver impactful solutions in a fast-paced, team-oriented environment. Eager to apply academic knowledge and practical experience to make meaningful contributions to innovative organizations. Proactive mindset and strong work ethic, always ready to take on new challenges.
Overview
1
1
year of professional experience
Work History
Beauty Assistantedit
Sephora
Chongqing China, Intern
01.2023 - 04.2024
- Exceeded customer satisfaction by finding creative solutions to problems.
- Updated and maintained databases with current information.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Commercial Secretary
Tubo Advertising
Chongqing China, Intern
08.2023 - 01.2024
- Assisted with accounts receivable and accounts payable functions.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Greeted visitors and directed to appropriate location or person.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Scheduled meetings and sent invitations specifying time and location.
- Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
Education
BBA - Digital Marketing
RMIT University
Melbourne, VIC06-2025
BBA - Management
Singapore Institute of Management
Singapore08-2023
Skills
- Digital marketing
- Time management
- Team collaboration
- Problem solving
- Written communication
- Organizational skills
- Relationship building
- Social media management
- Content creation
- Customer service
- Project management
- Data analysis
- Customer relations
- Microsoft Word
- Microsoft office
Affiliations
- Personal Development – Ongoing Learning:Regularly engage with online courses in marketing, digital analytics, and design software (e.g., Canva, Google Analytics, HubSpot) to stay current and upskill beyond the classroom.
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Digital Marketing Exploration
- Digital Marketing Exploration
Regularly study and experiment with SEO, influencer strategy, and campaign design through blog writing, simulated brand projects, and marketing case studies. Projects have included strategy proposals for brands like Glossier, Tesla, and Madura Tea.
Creative Design & Visual Storytelling
- Enjoy using Adobe Creative Cloud tools to produce social media visuals, blog banners, and presentation slides. Strong interest in design thinking and how it enhances communication and user experience.
- Lead the team to create excellent video works in the Audio-Visual Group Assignment of the Applied Brand Management course and obtain HD scores.
Timeline
Commercial Secretary
Tubo Advertising
08.2023 - 01.2024
Beauty Assistantedit
Sephora
01.2023 - 04.2024
BBA - Digital Marketing
RMIT University
BBA - Management
Singapore Institute of Management
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