Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Waqaniko Matai

Mascot,NSW

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Dispatcher

DHL
Mascot
12.2023 - Current
  • Dispatching international and domestic Flights.
  • Communicated with warehouse staff to facilitate proper loading and unloading of orders.
  • Developed and implemented customer service policies and procedures.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.

Customer Service Agent

ACA Logistics
Mascot, NSW
07.2023 - Current
  • Packing, loading and unpacking delivery truck
  • Delivering parcels and goods to customers on designated routes
  • Review deliveries with recipients to ensure they’re accurate
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and to answer questions about products and services.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.

Post Tensioning

Black Gold 685
Kellyville, NSW
06.2021 - 08.2023

• Laying and fixing anchorages and cables

• Defining the work area

• Stressing tendons

• Fonishing the tensioning and completing clean-up activities

• Work flexible hours across night, weekends and holiday shifts

• Learn new skills and applied to daily tasks to

Improve efficiency

NBN Technician

Evolution Civil Group
Merrylands, NSW
08.2019 - 05.2021
  • Pit installation and cabling.
  • Trenching and pipe fitting.
  • Asbestos removal.
  • Work within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Installed and configured new devices and system components.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Coordinated installation of new users and relocations of existing users.

Education

Certificate III In Telecommunications Technology - Computer Networking

Australian College of Training And Assessment
Liverpool, NSW
09.2020

Diploma In IT Technology - Computer Networking And Telecommunications

Fiji National University
Fiji
01.2015

Skills

  • Heavy Lifting
  • Hand and Power Tools
  • Construction Knowledge
  • Willingness to Learn
  • Heavy Labor
  • Asbestos Removal
  • Safe Work Practices
  • Installation and Finishing

Certification

• Working at heights

• Confined space

• Gas testing

• RIW

• Certificate II ( Rail infrastructure)

• First Aid

Timeline

Dispatcher

DHL
12.2023 - Current

Customer Service Agent

ACA Logistics
07.2023 - Current

Post Tensioning

Black Gold 685
06.2021 - 08.2023

NBN Technician

Evolution Civil Group
08.2019 - 05.2021

Certificate III In Telecommunications Technology - Computer Networking

Australian College of Training And Assessment

Diploma In IT Technology - Computer Networking And Telecommunications

Fiji National University
Waqaniko Matai