Waranya Thongsaeng
Meadow Springs,Australia
Summary
Professional retail sales associate with a solid background in retail operations and hospitality service. I'm able to manage inventory and maintain a clean and organized work environment. I'm eager to apply my passion for exceptional customer service and am dedicated to ensuring the highest standard of passenger comfort and safety.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Tills and Grocery Assistant
Gilbert & Sons Fresh Market Mandurah
01.2022 - Current
- Addressed customer concerns professionally, working towards satisfactory resolutions that fostered loyalty among shoppers.
- Assisted team members with special projects or additional tasks as required, creating a cooperative work environment.
- Managed the organization of products on shelves, ensuring proper rotation and adherence to planograms for maximum visual appeal.
Retail Sales Associate
Dusk Mandurah
12.2022 - 01.2023
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Provided support to cashiers during peak hours, reducing wait times and improving overall customer experience.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Restaurant Server
Cicerello's Manurah
10.2020 - 01.2022
- Maintained a warm and welcoming dining environment for guest comfort and enjoyment.
- Conducted thorough cleaning procedures throughout the restaurant to keep the workplace hazard free.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
AVI30219 Certificate III - Aviation (Cabin Crew)
South Metropolitan TAFE
Perth, WA06-2025
Frederick Irwin Anglican School
Mandurah, WA10-2022
Trinity College South
Gawler, SA07-2020
Skills
- Adaptability and flexible to changing schedules and environments
- Ability to work under pressure
- Attention to detail and safety awareness
- Customer service and complaint resolution
- Excellent communication and teamwork
- POS system proficiency
Languages
English
Native or Bilingual
Thai
Native or Bilingual
Certification
AVI30219 Certificate III in Aviation
HLTAID009 Provide cardiopulmonary resuscitation
HLTAID010 Provide basic emergency life support
HLTAID011 Provide First Aid
SITHFAB021 Provide Responsible Service of Alcohol
Timeline
Retail Sales Associate
Dusk Mandurah
12.2022 - 01.2023
Tills and Grocery Assistant
Gilbert & Sons Fresh Market Mandurah
01.2022 - Current
Restaurant Server
Cicerello's Manurah
10.2020 - 01.2022
AVI30219 Certificate III - Aviation (Cabin Crew)
South Metropolitan TAFE
Frederick Irwin Anglican School
Trinity College South
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