Warren Haylett
Merrimac,QLD
Summary
Customer-focused professional with extensive experience in food service and lifeguarding. Demonstrated success in delivering exceptional service in high-pressure environments while ensuring adherence to safety protocols. Strong problem-solving abilities and a commitment to teamwork enhance customer experiences and maintain safety standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard
Griffith university
Nathan, QLD
06.2025 - 09.2025
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
Customer Service Representative
Miami aquatic center
miami, qld
12.2022 - 12.2023
- Assisted customers with inquiries regarding facility hours and services.
- Provided information about aquatic programs and registration procedures.
- Maintained cleanliness and organization of service areas.
- Processed payments and managed cash transactions accurately.
- Maintained cleanliness of workstations and equipment throughout the shift.
- Provided exceptional customer service while taking orders and answering questions.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Lifeguard
Miami aquatic center
miami, qld
12.2022 - 12.2023
- Monitored pool activity to ensure guest safety and compliance with regulations.
- Responded promptly to emergencies and administered first aid as needed.
- Conducted regular safety checks of pool area and equipment for hazards.
- Educated patrons on pool rules and promoted safe swimming practices.
- Assisted in maintaining cleanliness of pool facilities and surrounding areas.
- Enforced all safety regulations and posted rules for patrons.
Education
High School Diploma -
St Micheals Collage
Merrimac QLD11-2024
Skills
- Customer service
- Team collaboration
- Time management
- Emergency response
- First aid certification
- Problem resolution
- Cash handling
- Coffee brewing
- Problem-solving
- Coachability
- Mental toughness
Certification
- Certificate 3 in business
- barista course
Accomplishments
- State medalist for swimming
- National finalist in swimming
Affiliations
- elite swimming on a national level
Timeline
Lifeguard
Griffith university
06.2025 - 09.2025
Customer Service Representative
Miami aquatic center
12.2022 - 12.2023
Lifeguard
Miami aquatic center
12.2022 - 12.2023
High School Diploma -
St Micheals Collage