Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
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Warren Haylett

Merrimac,QLD

Summary

Customer-focused professional with extensive experience in food service and lifeguarding. Demonstrated success in delivering exceptional service in high-pressure environments while ensuring adherence to safety protocols. Strong problem-solving abilities and a commitment to teamwork enhance customer experiences and maintain safety standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lifeguard

Griffith university
Nathan, QLD
06.2025 - 09.2025
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked with cross-functional teams to achieve goals.

Customer Service Representative

Miami aquatic center
miami, qld
12.2022 - 12.2023
  • Assisted customers with inquiries regarding facility hours and services.
  • Provided information about aquatic programs and registration procedures.
  • Maintained cleanliness and organization of service areas.
  • Processed payments and managed cash transactions accurately.
  • Maintained cleanliness of workstations and equipment throughout the shift.
  • Provided exceptional customer service while taking orders and answering questions.

  • Prepared and served coffee, espresso drinks, blended coffees and teas.

Lifeguard

Miami aquatic center
miami, qld
12.2022 - 12.2023
  • Monitored pool activity to ensure guest safety and compliance with regulations.
  • Responded promptly to emergencies and administered first aid as needed.
  • Conducted regular safety checks of pool area and equipment for hazards.
  • Educated patrons on pool rules and promoted safe swimming practices.
  • Assisted in maintaining cleanliness of pool facilities and surrounding areas.
  • Enforced all safety regulations and posted rules for patrons.

Education

High School Diploma -

St Micheals Collage
Merrimac QLD
11-2024

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Emergency response
  • First aid certification
  • Problem resolution
  • Cash handling
  • Coffee brewing
  • Problem-solving
  • Coachability
  • Mental toughness

Certification

  • Certificate 3 in business
  • barista course

Accomplishments

  • State medalist for swimming
  • National finalist in swimming

Affiliations

  • elite swimming on a national level

Timeline

Lifeguard

Griffith university
06.2025 - 09.2025

Customer Service Representative

Miami aquatic center
12.2022 - 12.2023

Lifeguard

Miami aquatic center
12.2022 - 12.2023

High School Diploma -

St Micheals Collage

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Warren Haylett