Warren Isaac
Burwood
Summary
Accomplished professional with a robust background in installation, management, and customer service, notably at JELD-WEN. Expert in property inspection and adept at fostering client relationships, I significantly enhanced operational efficiency and team productivity. My proactive approach to problem-solving and commitment to quality control have consistently exceeded client expectations and regulatory standards.
Overview
16
16
years of professional experience
Work History
Director
The Local Guys Test & Tag Ashfield
02.2024 - Current
- Electrical Test & Tag
- RCD Testing
- Fire equipment inspect & Tag
- Sales calls
- Customer service
- Manage and schedule jobs through CRM
Account Manager
Cesana Aust Pty Ltd
01.2020 - 01.2024
- Improved overall team productivity by implementing best practices in organization and time management.
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
- Built relationships with customers and community to promote long term business growth.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Completed regular site visits for QA inspections to ensure works were in line with the NCC
General Manager
The Edge Glass
01.2015 - 11.2018
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Installer Sub Contractor
JELD-WEN
02.2009 - 12.2014
- Laid out materials and system components to prepare for installation.
- Installed complete systems at new residential construction sites.
- Operated tools, equipment, and machinery according to safety standards.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
Education
School Certificate -
St Patrick's College
Wellington, NZ11.1985
Skills
- Property Inspection Knowledge
- Appliance testing
- Cabinet installation
- Building upkeep
- Waterproofing knowledge
Timeline
Director
The Local Guys Test & Tag Ashfield
02.2024 - Current
Account Manager
Cesana Aust Pty Ltd
01.2020 - 01.2024
General Manager
The Edge Glass
01.2015 - 11.2018
Installer Sub Contractor
JELD-WEN
02.2009 - 12.2014
School Certificate -
St Patrick's College
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