Warren Reynolds
Blacktown,NSW
Summary
Accomplished professional with a proven track record at National Australia Bank, adept in Microsoft Office and JDE. Excelled in enhancing customer satisfaction and streamlining financial processes, achieving significant productivity gains. Known for exceptional collaboration skills and a strategic approach to credit management, consistently exceeding sales targets through innovative solutions and meticulous attention to detail. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
46
46
years of professional experience
Work History
Critical Care Giver
Looking After Father in Law (Quick Onset MS)
03.2020 - 07.2024
- Consistently provided high-quality care under pressure, successfully managing multiple priorities during critical situations and emergency scenarios.
- Demonstrated empathy towards patients'' emotional well-being while providing compassionate care under challenging circumstances.
- Proactively identified potential complications by closely observing patients for signs of clinical deterioration, alerting medical staff as needed.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Credit Manager
Farah Menswear
01.2009 - 03.2020
- Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
- Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
- Work cross-functionally with sales, management, and other departments to maintain effective operations.
- Improved credit risk management by implementing effective underwriting policies and procedures.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Ensured timely resolution of disputed accounts, working closely with internal and external stakeholders to maintain positive customer relationships.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Built a high-performing credit management team with a strong focus on collaboration, accountability, and continuous development.
Reconciliation and Banking Officer
Berrivale Orchards
06.2001 - 10.2008
- Identified opportunities for process improvement, implementing changes that led to increased productivity and cost savings.
- Played a critical role in driving successful audit results through diligent record-keeping practices.
- Handled large transaction volumes accurately, maintaining high levels of operational excellence within the branch.
- Worked closely with colleagues in other departments to ensure seamless delivery of integrated financial solutions for customers.
Bank Officer
National Australia Bank
12.1978 - 05.2001
- Enhanced customer satisfaction by efficiently handling inquiries and providing accurate information on banking products.
- Assisted customers in identifying financial goals and recommended tailored banking solutions that aligned with their objectives.
- Oversaw daily cash management functions, ensuring accuracy and security in all transactions conducted at the branch level.
- Developed strong relationships with clients, resulting in increased business and referrals.
- Consistently met and exceeded sales targets by utilizing effective selling techniques, fostering long-term relationships with clients, and providing exceptional service.
- Fostered a positive work environment among team members through effective communication and collaboration practices.
- Resolved complex account issues promptly, maintaining high levels of customer satisfaction and loyalty.
Education
High School Diploma -
Evans High School
Blacktown, NSW11.1978
Skills
- Excel
- Word
- Outlook
- Powerpoint
- JDE
- Exonet
Affiliations
- Post Classic Racing Association (NSW) - Secretary
- Annandale Leichhardt Motorcycle Club Limited - Treasurer
Community Involvement
A part of motorcycle executive that runs race meetings at Sydney Motorsport Park and One Raceway Goulburn.
Race secretary for Road race timing team
Member of Boy's Brigade since 1968
Timeline
Critical Care Giver
Looking After Father in Law (Quick Onset MS)
03.2020 - 07.2024
Credit Manager
Farah Menswear
01.2009 - 03.2020
Reconciliation and Banking Officer
Berrivale Orchards
06.2001 - 10.2008
Bank Officer
National Australia Bank
12.1978 - 05.2001
High School Diploma -
Evans High School
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