Warrick Hewitt
Corlette
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Store Manager
Choices Flooring
Heatherbrae, NSW
10.2018 - Current
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Rotated merchandise and displays to feature new products and promotions.
Area Sales Manager
Godfrey Hirst
Newcastle And Northern NSW
10.2012 - 09.2018
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Built lasting relationships with clients through outstanding customer service interactions.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Developed and implemented key account strategies and programs to optimize revenue contribution and return on investment.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Managed accounts to retain existing relationships and grow share of business.
Education
Trade Certificate - Horticulture
Padstow Tafe
Sydney, NSW12.1990
School Certificate
Moorebank High School
Moorebank, NSW1987
Skills
- Customer Service
- Sales Expertise
- Team Leadership
- Goals and Performance
- Sales Activities
- Manage Budgets
- Microsoft Excel & Office
- Store Opening and Closing Procedures
Timeline
Store Manager
Choices Flooring
10.2018 - Current
Area Sales Manager
Godfrey Hirst
10.2012 - 09.2018
Trade Certificate - Horticulture
Padstow Tafe
School Certificate
Moorebank High School