Highly focused and ambitious Human Resources Officer bringing five + years management experience with extensive customer service, public relations and philanthropic background. Astute and proactive problem-solver possessing elevated business and operations acumen honed through progressive career history, diverse industries knowledge and accomplished education. Talented in key HR functions, spanning employee hiring, training, development and retention-promoting relationship building.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Acting Senior Human Resource Officer
NPY Women's Council - (Aboriginal led Not for Profit organization)
Alice Springs, NT
03.2023 - Current
Managing 300+ staff (including ATSI staff)
Provided professional, responsive and culturally appropriate HR advice support service to staff, managers and external service providers
Coordinated new hire onboarding, completing background checks and reference checks to complete screenings
In collaboration with HR Manager, took lead on all aspects of HR including: Recruitment and selection, Onboarding and induction, Organizational compliance (Police and Working with Children Checks), Learning and development, HR administration, Performance management, Remuneration, Risk management, Health and wellbeing, Workplace safety, HR reporting
Managed HRIS Employment Hero, including maintaining and updating employee records and considering where efficiencies can be created through this system for HR & Admin program and other programs within organization
Supported HR Manager with existing and new innovative projects such as Workforce Development, Capability Framework, NPYWC Learning and Development Strategy
Provided HR reports and data to business for continuous improvement
Maintained land permits (APY, NG and CLC) for all staff within organization
Provided assistance and support in wellbeing of staff, within trauma informed workplace
Developed and maintain collaborative relationships with internal and external stakeholders with focus on integrity, respect and accountability
Implemented best practice principles in work through professional and personal development with focus on continual improvement
Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues
Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees
Conducted check-ins with employees to assess workplace health and personnel engagement
Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages
Promoted employee engagement with organizational objectives during new employee orientations and industry conventions
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes
Prepared monthly WHS report.
Human Resources Officer
NPY Women's Council - (Aboriginal led Not for Profit organization)
Alice Springs, NT
09.2022 - Current
Supported and assisted with recruitment administration including, but not limited to – advertising, formatting adverts and position descriptions, arranging interviews and supporting managers with interview documentation
Provided assistance with employment contracts and associated paperwork including criminal history checks, working with children checks, land permits and other certifications
Managed employee records, which includes setting up of new personnel files, maintaining and updating employee records
Provided support with relocation and orientation for new staff; by setting up orientation, organizing initial meetings and on-boarding new staff to organization in efficient, structured and inclusive environment
Provided advice and assistance with management of performance for employees, which includes probation and annual performance reviews, employee relations and staff surveys
Assisted with exit administration for staff, which included surveys, interviews and compiling of data
Worked with HR Manager to provide HR reports and data to business for continuous improvement
Supported coordination and organized training events and learning and development initiatives
Supported updating and maintenance of WHS policies, procedures and initiatives and assisted HR manager with internal training as needed
Assisted with updating other internal policies and procedures and communicating changes with staff
Provided general office support as needed across HR & Admin function
Demonstrated NPY Women's Council values in work practice and interpersonal relationships
Supervised job interviews and conducted exit surveys to verify compliance with HR best practices
Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.
Human Resources & Payroll Officer
Kundan Singh & Son's Pte Ltd Human Resources
08.2018 - 06.2022
Managed over 70+ staff
Processed payroll and employee entitlements (Tax & Super obligations)
Tracked various statistics and kept detailed records to support human resources department
Delivered friendly assistance with new hires throughout interviewing and hiring process
Processed documentation for employee actions such as new hires, grievance resolutions and terminations
Assigned work activities for staff related to employment, compensation, labor relations and employee relations
Compiled employee records from individual departments to maintain central files
Converted employee status from temporary to permanent
Reduced workers' compensation claims by instituting corporate safety training program
Conducted orientations and initial training for new employees
Kept track of leave time, such as vacation, personal, and sick leave, for employees
Reviewed timesheets for accuracy prior to processing fortnightly payroll runs
Compiled statistical reports, statements and summaries related to pay, benefits accounts, and submitted to appropriate departments
Resolved discrepancies between employees' paychecks and their expectations through thorough research of relevant data sources
Reconciled various bank accounts associated with payroll activities on a periodic basis
Prepared personnel forecast to project employment needs
Supervised and coordinated work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations
Resolved workplace issues in accordance with company policy and legal guidelines.
Accounts Payable and Receivable Officer
Kundan Singh & Son's Pte Ltd
04.2018 - 08.2018
Managed accurate and timely processing of over 1000+ invoices per month
Input all relevant transactions and supervised properly within accounting system
Collaborated with finance team to complete month-end accruals and account reconciliations
Built strong relationships with vendors to enhance cost offerings and accomplish favored customer status
Observed strict confidentiality regulations to maintain data security
Accessed computerized financial information to answer general questions and give details on specific accounts
Managed collections process by contacting customers via phone and email regarding past due payments and negotiating payment plans when necessary
Calculated and prepared checks for utilities, taxes and other payments
Reconciled records of bank transactions.
Education
Graduate Certificate (Post Graduate Studies) in Human Resource Management Candidate -
Monash University
06.2024
Bachelor of Commerce in Human Resource Management & ER -
University of the South Pacific
10.2022
High School Diploma -
University of the South Pacific
01.2012
Skills
HR Systems
Workplace Monitoring
HR Information Systems
HR Planning
Conflict Resolution
Excellent People Skills
HR Strategy
People and Culture
Maintaining Workplace Safety
Officer Training
HR Legal Compliance
Recruiting and Interviewing
Hiring and Onboarding
Employee Development
Performance Management Systems
Talent Booking
Providing Feedback
Certification
First Aid Training Cert
Mandatory Reporting Training
Motivation for Better Results
IELTS (Academic) - Average score: 7
Accidental Counsellor Foundations Workshop
Vicarious Trauma Training
Additional Information
I am a permanent resident of Australia currently working in Alice Springs - NT. I am married and have a 6-year-old daughter. I am planning to relocate to Victoria with my family.