Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Wasee Khan

Melbourne

Summary

Dependable retail and customer service professional with 4+ years across supermarket, department store, and warehouse settings. Brings strong customer care, accurate POS handling, safe stock movement and replenishment, and teamwork during peak trading. Quick to learn systems and processes; consistently recognised for reliability and a calm, helpful approach with customers and colleagues. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

6
6
years of professional experience

Work History

Casual Customer Service Team Member

Myer
08.2023 - Current
  • Served customers across departments; processed sales, returns and gift cards accurately.
  • Maintained presentation standards and supported merchandising and close-of-day procedures.
  • Helped customers choose suitable products through questions and product knowledge.

Team Member

Coles Hoppers Crossing
08.2020 - 06.2025
  • Replenish shelves, maintain ticketing and planograms, and keep aisles clean and safe.
  • Assist customers to locate products and resolve issues professionally during busy periods.
  • Support night/peak shifts and collaborate with teammates to hit fill and recovery targets.

Pick Packer

Axima Logistics
12.2022 - 01.2023
  • Picked and packed orders to daily targets with accurate labelling and dispatch.
  • Completed basic quality checks and handled stock with safe manual handling practices.
  • Used pallet jacks and coordinated with the team to manage peak volumes.

Casual Food Service Team Member

KFC Point Cook
02.2020 - 08.2020
  • Delivered friendly service at counter/drive-thru; handled cash and EFTPOS transactions.
  • Followed food safety procedures; supported cleaning and stock checks.

Education

Bachelor of Engineering (Honours)/Bachelor of Business - Civil And Infrastructure

RMIT University
Melbourne, VIC
09-2028

Skills

  • Customer service & conflict resolution
  • Cash management and electronic payment processing
  • Merchandising & shelf layout standards
  • Inventory management
  • Manual handling; pallet-jack operation
  • Store presentation, housekeeping & safety
  • Team communication & shift coordination
  • Experienced with Excel, Word, and email platforms
  • Inter-departmental collaboration
  • Responsive to new challenges
  • Organisational time strategies

Websites

Timeline

Casual Customer Service Team Member

Myer
08.2023 - Current

Pick Packer

Axima Logistics
12.2022 - 01.2023

Team Member

Coles Hoppers Crossing
08.2020 - 06.2025

Casual Food Service Team Member

KFC Point Cook
02.2020 - 08.2020

Bachelor of Engineering (Honours)/Bachelor of Business - Civil And Infrastructure

RMIT University

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Wasee Khan