Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Wateen Hamdan

9 Dune Court, West Lakes Shore,SA

Summary

Developed extensive customer service and sales skills in fast-paced retail and medical environment of 5 years of overall work experience, seeking to transition into new field. Expertise in managing inventory, resolving customer issues and customer service. Committed to leveraging transferrable skills to contribute effectively in new role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Assistant

Under Armour
08.2024 - 02.2025
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Medical Receptionist

Glenelg Family Practice
01.2022 - 01.2024
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to medical office policies.
  • Managed high call volumes while maintaining a polite and professional demeanour.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.

Education

Bachelor of Podiatry - Allied Health

University of South Australia
11-2029

Wilderness School
12.2023

Skills

  • Teamwork and Collaboration
  • Problem-solving skills
  • Excellent people skills
  • Upselling strategies
  • Multi-tasking strength
  • Strategic Planning
  • Stock management
  • Cash register operation

Certification

  • BSB30120 Certificate III in Business Operations, Queensford College - 2020 January-2020 December
  • HLTAID003-Provide First Aid- Australian Institute of Fitness-Attained 20-Oct-2022
  • HLTAID001-Provide Cardiopulmonary Resuscitation-Australian Institute of Fitness-Attained 20-Oct-2022

References

Available upon request.

Timeline

Sales Assistant

Under Armour
08.2024 - 02.2025

Medical Receptionist

Glenelg Family Practice
01.2022 - 01.2024

Wilderness School

Bachelor of Podiatry - Allied Health

University of South Australia

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