Summary
Overview
Work History
Education
Skills
References
Timeline
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WATHIT HIEPKAEW

Sydney,NSW

Summary

I am a hardworking, dedicated and responsible individual with strong interpersonal skills. My friendly and positive nature positions me as an approachable source for customers and colleagues alike. My proactive initiative enables me to complete required tasks to a high standard within assigned timeframes. I work strongly within a team however; my self-disciplined nature also allows me to work on my own to achieve the best possible outcome for my employer.

Overview

19
19
years of professional experience

Work History

Bus Driver

Keolis Downer Northern Beaches (Ex STA)
11.2020 - Current
  • Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
  • Improved route efficiency by consistently reviewing and adjusting routes based on traffic patterns and customer feedback.
  • Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
  • Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
  • Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.

Uber partner driver

Uber
11.2014 - 01.2020
  • Ensured that customers arrived safely and timely to their destination while creating customer satisfaction
  • Demonstrated ability to deal peacefully with unforeseen circumstances or delays and use advanced driving techniques to better improve time management and safety
  • Assured that the vehicle is maintained in excellent condition and is cleaned regularly and In-depth knowledge of vehicle maintenance is applied
  • Communicate with passengers, offer a safe and welcome ride to their destinations.

Car Park Attendant

Wilson Parking
08.2018 - 12.2019
  • Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles
  • Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary
  • Issue ticket stubs, or place numbered tags on windshields, and give customers matching tags for locating parked vehicles
  • Lift, position, and remove barricades in order to open or close parking areas
  • Providing excellent customer service and helped guests in any way needed
  • Ensure the safety of customers and vehicles by monitoring parking area and communicating with guests
  • Observed assigned areas for any safety hazards and reported immediately any incidents or conditions to the supervisor or Security Shift Supervisor 2.

Chef

Long Tail Pty Ltd
01.2005 - 02.2017
  • Responsible for all in-house procedures involving food purchasing, event scheduling and menus
  • Created financial budgets for all food outlets while responsible for profits and loses (P&L)
  • Hired, trained and supervised staff members on company procedures
  • Continually monitored food inventory and took appropriate action to ensure food quality and service standards were consistently met
  • Estimated amounts and costs of required supplies, such as food and ingredients
  • Collaborated with other personnel to plan and develop recipes or menus, taking into account such factors as seasonal availability of ingredients or the likely number of customers
  • Prepared and cooked foods of all types, either on a regular basis or for special guests or functions
  • Determined production schedules and staff requirements necessary to ensure timely delivery of services
  • Demonstrated new cooking techniques or equipment to staff
  • Monitored sanitation practices to ensure that employees follow standards and regulations.

Education

Certificate III in Hospitality Asian Cookery -

Hostec
01.2010

Diploma in Tourism (Operation Management) -

Bridge Business College
01.2007

Skills

  • Physically fit and healthy
  • Successful at driving financial and productivity sales
  • Can handle pressure well and meet deadlines
  • Always strive to achieve desired outcomes
  • Have confident verbal and written skills
  • Keen observation and attention to detail
  • Ability to communicate ideas clearly and to put ideas into use
  • Excellent communication skills

References

Available Upon Request

Timeline

Bus Driver

Keolis Downer Northern Beaches (Ex STA)
11.2020 - Current

Car Park Attendant

Wilson Parking
08.2018 - 12.2019

Uber partner driver

Uber
11.2014 - 01.2020

Chef

Long Tail Pty Ltd
01.2005 - 02.2017

Certificate III in Hospitality Asian Cookery -

Hostec

Diploma in Tourism (Operation Management) -

Bridge Business College

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WATHIT HIEPKAEW