Dynamic Instructional Designer with a proven track record at GenU Training, adept in curriculum design and e-learning development. Expert in training needs analysis and compliance, driving impactful learning outcomes. Skilled in leveraging adult learning principles and fostering collaborative relationships to enhance educational experiences for diverse learners.
Overview
13
13
years of professional experience
Work History
Instructional Designer
GenU Training
01.2024 - Current
Designed and developed competency-based learning resources and assessment tools aligned with nationally accredited training packages (e.g., CHC, FSK, and HLT), ensuring compliance with ASQA and AQTF standards.
Collaborated with subject matter experts, trainers, and compliance officers to co-design engaging, accessible, and inclusive learning experiences for learners from diverse backgrounds, including neurodivergent and CALD communities.
Implemented Universal Design for Learning (UDL) principles and adult learning theories (e.g., Andragogy, Constructivism) to create accessible and scaffolded digital and print-based learning materials.
Led the end-to-end instructional design process for blended and online delivery, including storyboarding, scripting, eLearning development (Articulate 360, Moodle, Canvas), and learner evaluation.
Conducted training needs analyses and curriculum mapping to align training delivery with workforce development goals, funding requirements (e.g., Skills First), and student support frameworks.
Maintained and updated resource libraries and learning management systems to ensure ongoing compliance, relevance, and learner engagement in a dynamic vocational training environment.
Drove continuous improvement through learner feedback, stakeholder input, and regular audits, embedding a quality assurance mindset in all learning resource development activities.
Supported trainers and assessors through coaching and instruction resource guides, promoting consistent, quality delivery across Genu Training programs.
Freelance Learning/ Curriculum Designer
Client based
01.2015 - Current
Demonstrated the ability to exercise discretionary judgment and adeptly negotiate for favourable outcomes.
Applied extensive knowledge of the VET Quality Framework and training system to develop highly effective learning and assessment tools.
Skillfully designed learning styles, learning objects, and learning activities to align with precise learning objectives and assessment strategies, ensuring successful learning outcomes.
Conducted thorough unpacking of units of competency, aligning assessments with the Australian Core Skills Framework (ACSF) for enhanced learning efficacy.
Leveraged Articulate Storyline 2 to craft engaging illustrations and conceptual assets, enriching the online visual learning platform (LMS).
Learning, Development and Capability Specialist
BlueCross/ Opal Health
01.2022 - 01.2024
Designed and delivered effective training across face-to-face, virtual, and blended formats.
Managed and optimised LMS platforms for seamless learning delivery.
Developed SCORM-compliant eLearning using Articulate tools.
Created engaging visual learning content with Canva.
Built branded, compliant, and scalable training resources aligned to business needs.
Led onboarding programs and integrated on-the-job learning initiatives.
Collaborated with SMEs to design targeted, industry-specific training.
Partnered with workplace coaches to embed learning into daily operations.
Coached stakeholders to enhance performance and support professional growth.
Produced data-driven reports to inform leadership, track progress, and identify skill gaps.
Streamlined content development processes to improve efficiency and consistency.
Strengthened learning culture through continuous improvement and strategic L&D alignment.
Instructional Designer
IVET Vocational Training in School
01.2021 - 01.2023
Validated pre- and post-qualification resources for authenticity and effectiveness.
Led updates to qualification criteria and assessments to maintain relevance.
Contributed to continuous improvement of learning resources for quality and relevance.
Conducted unit gap analysis and implemented upgrades to improve learning outcomes.
Utilised LMS, to manage learning resources and learner experience.
Addressed issues with school and teacher resources to ensure smooth learning.
Aligned assessments with the Australian Core Skills Framework (ACSF) through unit unpacking.
Training and Development Manager
Melbourne Convention and Exhibition Centre
01.2019 - 01.2021
Designed comprehensive training content compassing Front Office, Housekeeping, Sales, Human Resources, OH&S, Risk Management, Leadership, and Systems training, utilizing various delivery methods such as classroom instruction, firsthand practice, coaching, and capability assessment.
Fostered transparent and collaborative stakeholder relationships to continuously enhance the brand's image and reputation.
Embraced challenges with a purposeful approach, ensuring work processes aligned with both business and learning objectives.
Regularly monitored and evaluated training delivery practices and assessment judgments, providing appropriate recommendations for improvement.
Successfully identified and implemented tailored solutions for individual Franchisees to meet and maintain brand standards.
Cultivated a strong learning and development brand, fostering a culture of growth and building organisational capacity.
Instructional/ Curriculum Designer
Franklyn Scholar
01.2012 - 01.2015
Exercised discretionary judgment to negotiate and achieve positive outcomes.
Applied expertise in the VET Quality Framework to develop effective learning and assessment tools.
Designed learning styles, objects, and needs to align with learning objectives and assessment strategies.
Unpacked units of competency to ensure alignment with the Australian Core Skills Framework (ACSF).
Created visual assets and illustrations for online learning using Articulate Storyline 2.
Developed scripts and characters for online visual learning using learning and thinking design principles.
Monitored and evaluated training delivery and assessment, providing actionable recommendations for improvement.
Built collaborative stakeholder relationships to enhance brand reputation and visibility.
Education
Dual Diploma TAE50116/ TAE50216 - Training, Design. Development
01.2023
Certificate in Articulate Storyline1&2 -
01.2020
BSB52415 Diploma of Marketing / Leadership -
01.2017
TAE Diploma TAE50111 - Vocational Education, Training and Design
01.2012
SIT50307 Diploma of Hospitality -
01.2010
TAA40114 Certificate IV in Vocational Education and Training -