Summary
Overview
Work History
Education
Skills
WEBSITES, PORTFOLIOS, PROFILES
PAST EXPERIENCE
Timeline
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Wayne Griffin

Brunswick West,VIC

Summary

I’m a passionate learning and development professional with a deep belief in the power of growth—both personal and professional. What drives me every day is a genuine commitment to helping individuals unlock their full potential and thrive in their careers. I don’t just support learning, I champion it creating impactful, tailored development experiences that inspire, empower, and deliver real results. With a hands-on approach and a strategic mindset, I work at the intersection of L&D and HR to build a culture where continuous learning is not just encouraged but embedded into everything we do. Whether it’s designing programs that support individual goals or driving initiatives that elevate entire teams, I’m all about making learning meaningful, relevant, and transformative. My mission is clear: to turn potential into performance —for every person, at every level of the business.

Resourceful and innovative Instructional Designer with over 10 years of experience in e-learning and curriculum development for wide variety of cultural and professional backgrounds. Offering insightful analysis of content and design to create value-added learning programs that achieve desired business outcomes. Strong communication and interpersonal skills to build relationships with stakeholders and assess learning needs.

Overview

13
13
years of professional experience

Work History

Instructional Designer

GenU Training
01.2024 - Current
  • Designed and developed competency-based learning resources and assessment tools aligned with nationally accredited training packages (e.g., CHC, FSK, and HLT), ensuring compliance with ASQA and AQTF standards.
  • Collaborated with subject matter experts, trainers, and compliance officers to co-design engaging, accessible, and inclusive learning experiences for learners from diverse backgrounds, including neurodivergent and CALD communities.
  • Implemented Universal Design for Learning (UDL) principles and adult learning theories (e.g., Andragogy, Constructivism) to create accessible and scaffolded digital and print-based learning materials.
  • Led the end-to-end instructional design process for blended and online delivery, including storyboarding, scripting, eLearning development (Articulate 360, Moodle, Canvas), and learner evaluation.
  • Conducted training needs analyses and curriculum mapping to align training delivery with workforce development goals, funding requirements (e.g., Skills First), and student support frameworks.
  • Drove continuous improvement through learner feedback, stakeholder input, and regular audits, embedding a quality assurance mindset in all learning resource development activities.
  • Supported trainers and assessors through coaching and instruction resource guides, promoting consistent, quality delivery across Genu Training programs.

Learning, Development and Capability Specialist

BlueCross/ Opal Health
01.2022 - 01.2024
  • Designed and delivered effective training across face-to-face, virtual, and blended formats.
  • Managed and optimised LMS platforms for seamless learning delivery.
  • Developed SCORM-compliant eLearning using Articulate tools.
  • Created engaging visual learning content with Canva.
  • Built branded, compliant, and scalable training resources aligned to business needs.
  • Led onboarding programs and integrated on-the-job learning initiatives.
  • Collaborated with SMEs to design targeted, industry-specific training.
  • Partnered with workplace coaches to embed learning into daily operations.
  • Coached stakeholders to enhance performance and support professional growth.

Instructional Designer

IVET Vocational Training in School
01.2021 - 01.2023
  • Validated pre- and post-qualification resources for authenticity and effectiveness.
  • Led updates to qualification criteria and assessments to maintain relevance.
  • Contributed to continuous improvement of learning resources for quality and relevance.
  • Conducted unit gap analysis and implemented upgrades to improve learning outcomes.
  • Utilised LMS, to manage learning resources and learner experience.
  • Addressed issues with school and teacher resources to ensure smooth learning.
  • Aligned assessments with the Australian Core Skills Framework (ACSF) through unit unpacking.

Training and Development Manager

Melbourne Convention and Exhibition Centre
01.2019 - 01.2021
  • Designed comprehensive training content compassing Front Office, Housekeeping, Sales, Human Resources, OH&S, Risk Management, Leadership, and Systems training, utilizing various delivery methods such as classroom instruction, firsthand practice, coaching, and capability assessment.
  • Fostered transparent and collaborative stakeholder relationships to continuously enhance the brand's image and reputation.
  • Embraced challenges with a purposeful approach, ensuring work processes aligned with both business and learning objectives.
  • Regularly monitored and evaluated training delivery practices and assessment judgments, providing appropriate recommendations for improvement.
  • Successfully identified and implemented tailored solutions for

Instructional/ Curriculum Designer

Franklyn Scholar
01.2012 - 01.2015
  • Exercised discretionary judgment to negotiate and achieve positive outcomes.
  • Applied expertise in the VET Quality Framework to develop effective learning and assessment tools.
  • Designed learning styles, objects, and needs to align with learning objectives and assessment strategies.
  • Unpacked units of competency to ensure alignment with the Australian Core Skills Framework (ACSF).
  • Created visual assets and illustrations for online learning using Articulate Storyline 2.
  • Developed scripts and characters for online visual learning using learning and thinking design principles.
  • Monitored and evaluated training delivery and assessment, providing actionable recommendations for improvement.

Education

Dual Diploma - TAE50116/ TAE50216, Training, Design, Development

01.2023

Certificate - Articulate Storyline1&2

01.2020

Diploma - Marketing / Leadership

01.2017

TAE Diploma - Vocational Education, Training and Design

01.2012

Diploma - Hospitality

01.2010

Certificate IV - Vocational Education and Training

01.2008

Skills

  • Skill development analysis
  • Curriculum development
  • Administration of educational platforms
  • E-learning content development
  • Facilitation of adult learning strategies
  • Engagement through gamification
  • Experience in simulation-based education
  • Learning design with a focus on user interface and experience
  • Content quality assurance
  • Facilitate gap analysis
  • Learning effectiveness measurement

WEBSITES, PORTFOLIOS, PROFILES

https://linkedin.com/in/wayne-griffin-40657548/

PAST EXPERIENCE

  • Training and Development Manager - Quest Hotel Apartments
  • Learning Designer - The Benchmarque Group
  • Hospitality Trainer/ Assessor - Hospitality Training Australia
  • Franchise Coach/Mentor - Healthy Habits Australia
  • Food and Beverage Operations Manager - Esplanade Hotel WA

Timeline

Instructional Designer

GenU Training
01.2024 - Current

Learning, Development and Capability Specialist

BlueCross/ Opal Health
01.2022 - 01.2024

Instructional Designer

IVET Vocational Training in School
01.2021 - 01.2023

Training and Development Manager

Melbourne Convention and Exhibition Centre
01.2019 - 01.2021

Instructional/ Curriculum Designer

Franklyn Scholar
01.2012 - 01.2015

Certificate - Articulate Storyline1&2

Diploma - Marketing / Leadership

TAE Diploma - Vocational Education, Training and Design

Diploma - Hospitality

Certificate IV - Vocational Education and Training

Dual Diploma - TAE50116/ TAE50216, Training, Design, Development

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