Wayne Johnson
Bald Hills
Summary
Dynamic professional with a proven track record in Information Management and Public Relations, notably at Myer Stores. Excelled in establishing robust partnerships and enhancing customer satisfaction through strategic communication and crisis management. Skilled in content management and fostering team development, significantly improving operational efficiency and media relations.
Overview
48
48
years of professional experience
Work History
Information Officer(Para Legal)
SDAQ
04.2005 - 04.2017
- Established strong relationships with external partners through effective communication and information exchange.
- Played a pivotal role in crisis communication planning, mitigating potential risks during emergency situations through effective messaging strategies.
- Led crisis communications and media relations activities in response to challenging situations.
- Built and strengthened industry partnerships to improve product placements, amplify coverage and maximize effectiveness of marketing strategies.
- Fostered positive relationships with key business journalists in national and trade publications.
Dept Manager
Myer Stores
04.1995 - 04.2005
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
Supplier/IpAir Movements
RAAF
03.1969 - 03.1975
- Resolved logistical issues
- Trained staff members on best practices.
- Created and enforced detailed organization processes to increase quality and service standards.
Skills
- Information Management
- Social media expertise
- Public relations
- Content Management
Timeline
Information Officer(Para Legal)
SDAQ
04.2005 - 04.2017
Dept Manager
Myer Stores
04.1995 - 04.2005
Supplier/IpAir Movements
RAAF
03.1969 - 03.1975
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