Summary
Overview
Work History
Skills
Interests
Timeline
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Wayne Johnson

Wayne Johnson

Greenwood,Australia

Summary

Manufacturing professional known for high standards and focus on results. Proven ability to manage production schedules and enhance operational processes. Reliable team player with strong problem-solving skills and adaptability to changing needs.

Professional with a substantial background in manufacturing coordination, bringing a strong focus on team collaboration and achieving results. Expertise in overseeing production processes, inventory management, and quality control. Adept at adapting to changing needs, ensuring reliability and efficiency in operations. Known for problem-solving skills, effective communication, and leadership capabilities. Customer service focused.

Overview

26
26
years of professional experience

Work History

Manufacturing Coordinator

Asahi Beverages
10.2013 - Current
  • Full adherence to WorkSafe safety rules, Asahi in-house work policies, and compliance policies.
  • Provide excellent internal customer service and maintain great working relationships between departments such as engineering, quality control, procurement, and logistics – enhancing collaboration towards meeting organizational goals.
  • Proactive in enhanced production efficiency by streamlining manufacturing processes and implementing lean principles
  • Reduced waste in the manufacturing process through continuous improvement initiatives and root cause analysis.
  • Implemented safety protocols, ensuring a safe working environment for all employees on the production floor.
  • Design, build and implement digital systems (OFS Flow, SharePoint, Excel) spanning over multiple departments such as Production, Quality and Training. Unofficial onsite "IT Guy"
  • Assisted in the development of annual budgets and KPI forecasts for manufacturing operations, ensuring alignment with business objectives and financial targets.
  • Boosted on-time delivery rates by closely monitoring production schedules and addressing potential bottlenecks.
  • Lead and maintain Asahi Way pillars and cultures.
  • Mentored junior team members through hands-on training, fostering skill development and professional growth within the organization.
  • Optimized resource utilisation through effective capacity planning, minimizing downtime and maximizing output levels.
  • Ensured compliance with regulatory requirements by strictly adhering to industry standards and best practices throughout the manufacturing process.
  • Follow up on training effectiveness through surveys and data collection
  • Increased overall equipment effectiveness with timely preventive maintenance and Operator training programs.

Key Account Manager

Hastie Services
10.2010 - 08.2013
  • Facilitated contract negotiations, securing favourable terms for both clients and company.
  • Asset\Scope Management and Project Costing
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Field Service Team Co-ordination and KPI Management
  • SLA's, Internal Reporting, Client Database Management
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Streamlined internal processes for better efficiency in account management tasks.

Field Service Technician

Hewlett Packard, HP
05.2004 - 09.2010
  • Follow HP systems and adhere to HP procedures
  • Repaired electronic components, resolving issues and enhancing device longevity across multiple platforms.
  • Followed safety procedures to avoid injuries in field.
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Provide excellent customer service whilst maintaining high volume of work
  • Promote Further HP sales through positive attitude in field
  • Manage all parts and call closures with close relationships with Logistics and Remote Assistance Teams.

Assistant Food and Beverage Manager

Duxton Hotel Perth
08.1998 - 04.2004
  • Collaborated with executive management to develop strategic plans for improving overall guest experience at the establishment.
  • Oversaw daily financial transactions, including cash handling procedures, revenue tracking, and budget analysis for continuous improvement efforts.
  • Assisted in menu development, incorporating seasonal ingredients and trending flavors to appeal to a diverse clientele.
  • Conducted regular performance evaluations for staff members, identifying areas of improvement and creating action plans accordingly.
  • Ensured adherence to health, safety, and sanitation regulations by regularly inspecting facilities and equipment.

Skills

  • Health and safety compliance focused
  • Asahi Beverages' business acumen
  • Effective communication
  • Decision-making
  • Relationship building and interpersonal skills
  • Self-motivation and time management abilities
  • Continuous improvement and problem-solving aptitude
  • Adaptable and flexible to meet unexpected changes
  • Project management
  • Workflow optimization
  • Customer relations and contract management
  • Digital and technology integration
  • Excellent understanding of social \ professional diversities
  • Staff training, management, motivation and recruitment
  • Quick learner, fast thinker with an eye for detail
  • Monetary and large volume stock control
  • Forklift licence and WorkSafe certificate
  • Willing to learn new, unfamiliar tasks

Interests

  • Adventure Travel
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Landscape Photography
  • Motorcycling (local and travel)
  • Scuba Diving / Underwater videography
  • Off road adventures and secluded camping


Timeline

Manufacturing Coordinator

Asahi Beverages
10.2013 - Current

Key Account Manager

Hastie Services
10.2010 - 08.2013

Field Service Technician

Hewlett Packard, HP
05.2004 - 09.2010

Assistant Food and Beverage Manager

Duxton Hotel Perth
08.1998 - 04.2004

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Wayne Johnson