Core Professional Attributes Advocacy: Throughout my career, I have consistently applied the principles of advocacy to empower individuals by providing them with the necessary information and guidance to address their concerns effectively. I believe in fostering self-advocacy where possible, and when required, I advocate on behalf of individuals to ensure their needs are met. Business Process, Analysis, and Design: My experience includes in-depth analysis of business models, challenging the status quo, and identifying alternative solutions to improve efficiency and effectiveness. I excel in assessing the feasibility of these solutions and recommending new approaches. Additionally, I have a strong track record of aligning business opportunities with overall strategies, ensuring that the organisation operates optimally. Change Management: Change is inevitable in any organisation, and I have specialised in identifying, analysing, assessing, and advising on complex business risks and impacts associated with change initiatives. I apply logical thinking, conduct thorough research, and employ problem-solving techniques to respond swiftly and effectively to changes. My approach involves actively involving stakeholders in decision-making processes, developing agreements on critical issues, and creating strategies to manage dependencies and overlapping impacts with other projects. Communication: Effective communication is at the heart of successful leadership. I am known for my communication style, which focuses on supporting and developing the abilities of others. I understand the importance of tailoring communication and messaging to suit a diverse audience, whether it's colleagues, clients, or stakeholders. Generalist Management: My broad skill set enables me to manage and influence various aspects of a business. I thrive under general direction, taking responsibility for daily operations or programs within my remit. My confidence in managing complex policies, procedures, contracts, and resources while adhering to departmental and legislative parameters is a testament to my ability to lead teams and establish strong relationships and networks with colleagues and stakeholders. Governance: My extensive career in the Australian Public Service (APS) has provided me with a deep understanding of governance practices. I consistently adhere to local agency regulations, APS Commission guidance, and international standards for best practices. My leadership roles have been characterised by the promotion of good governance practices, ensuring transparency, accountability, and efficiency across various organisational functions. Program and Project Management: I bring comprehensive experience in overseeing, reviewing, and serving as an escalation point for business and risk planning. I am committed to upholding the integrity of projects and programs, ensuring they align with strategic departmental goals. My approach includes considering the impact on affected staff or the broader Australian community. Relationship Management: I proactively initiate, build, and maintain effective relationships with stakeholders to achieve agreed-upon business objectives. My ability to liaise regularly with relevant business areas, seek input into responses to inquiries, and coordinate the drafting and oversight of responses to correspondence, reporting, and other complex or high-level documents is a key strength. I also excel in developing communication products and public information to inform clients, staff, and stakeholders, contributing to business improvement activities. Service Delivery: My commitment to service delivery extends to providing and sourcing expert subject matter knowledge and direction for high-level, very complex, and sensitive situations or issues. I am driven by a service-wide ambition to ensure individuals can access personalised and seamless services and support, regardless of the agency, portfolio, or government responsible for provision. Risk Management: My role involves examining, verifying, evaluating, and reporting on internal processes, systems, and outcomes to ensure compliance. I actively participate in business process reviews, risk assessments, and the development of deliverables, providing regular progress reports against business outcomes.
AHRI MEMBERSHIP