Wayne Sanderson-barton
Hebersham,NSW
Summary
Dynamic Assistant Restaurant Manager with a proven track record at Plumpton McDonald's, excelling in staff training and inventory management. Adept at enhancing customer satisfaction and operational efficiency, I effectively managed schedules and reduced costs, fostering a motivated team environment. Committed to food safety compliance and delivering exceptional service.
Overview
9
9
years of professional experience
Work History
Assistant Restaurant Manager
Plumpton McDonalds
11.2016 - Current
- Assisted in daily operations, ensuring efficient service and customer satisfaction.
- Trained new staff on restaurant policies, procedures, and customer engagement techniques.
- Monitored inventory levels and ordered supplies to maintain consistent product availability.
- Handled customer complaints promptly, enhancing overall dining experience and loyalty.
- Assisted in financial reporting, tracking daily sales, expenses, and labor costs accurately.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
- Managed inventory and negotiated with suppliers to reduce costs, ensuring profitability.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
Education
No Degree -
Chifley College Bidwill Campus
Mount Druitt, NSWSkills
Shift management
Staff training and development
Opening and closing procedures
Customer assistance
Guest relations
Restaurant operations
Training and mentoring
Inventory control
Scheduling and labor control
Budget administration
Food and beverage sales
Hospitality and accommodation
Team leadership
Problem-solving
Customer service
Scheduling staff
Reliable and responsible
Relationship building
Money handling
Inventory management
Coaching and mentoring
Staff supervision
Recruitment and hiring
Safe food handling
Scheduling
Cost controls
Payroll administration
Recruitment
Labor and overhead cost estimation
Timeline
Assistant Restaurant Manager
Plumpton McDonalds
11.2016 - Current
No Degree -
Chifley College Bidwill Campus