Wayne Sheridan
Mooloolaba,QLD
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and reliable "Jack of all Trades" with strong ability in Maintenance etc. Offering " Commitment" and Experience. Highly organized, proactive and punctual with team-oriented mentality. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Supervisor of Operations
Porter Plant / Integra Land
Ballarat, Vic
01.2007 - 01.2024
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Ensured compliance with all applicable laws, regulations, and standards.
- Provided training and guidance to team members on operational procedures and best practices.
- Monitored employee productivity levels to identify areas for improvement or additional resources needed.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
- Identified process improvements that could reduce costs or improve service quality and efficiency levels.
- Managed budgets associated with projects or initiatives within the department.
- Hired and onboarded team members to meet immediate and expected demand.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Guided employees in handling difficult or complex problems.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Recruited, interviewed and selected employees to fill vacant roles.
Skills
- Problem-solving abilities
- Excellent Communication
- Project Management
- Quality Assurance
- Strategic Planning
- Operations Management
- Reliability
- Effective Communication
- Attention to Detail
- Decision-Making
- Team building
- Time management abilities
- Workflow Optimization
- Staff Scheduling
- Active Listening
- Motivational Leadership
- Scheduling
- Budget Management
- Staff Management
- Facilities Maintenance
- Team Development
- Program Planning
- Budget Planning
- Maintenance Oversight
Affiliations
- Owner of a 40 acre property, many years experience with Landscaping,Fencing,Machine operations,Chainsaw works, Ride on Mowers, Excavators,all types of maintenance etc.
Certification
- Vehicle License, Excavator ticket,Smooth drum and Padfoot Roller ticket,Current White card.
Work Experience prior to " Supervising"
- Fully qualified Plumber and Gasfitter running my own business employing up to 10 employees. I handed the business over to my to brothers a few years after they had completed their apprenticeships
References
References available upon request.
Timeline
Supervisor of Operations
Porter Plant / Integra Land
01.2007 - 01.2024
- Vehicle License, Excavator ticket,Smooth drum and Padfoot Roller ticket,Current White card.
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