Summary
Overview
Work History
Education
Skills
Timeline
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Wayne Todd

Brisbane,QLD

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

General Manager

Newstead Hospitality Group
08.2022 - Current
  • Overseeing multiple venue operations
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Venue Manager

Mrs Brown’s, Bar & Kitchen
11.2019 - 12.2021
  • Maximized cost-effectiveness by complying with budget, labor and revenue benchmarks.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruitment, training and keeping up to date on SOP’S
  • The overall running of the venue providing and maintaining a high level of customer service
  • An important thing to note, I'm still working with the company as the General manager.

Assistant F & B Manager

The Johnson, Art Series Hotels
07.2018 - 11.2019
  • Stock Management, ordering costing and stock take
  • Rostering and monitoring in accordance with legislation and budgetary guidelines
  • Updating menus, specials and events packages
  • Recruitment, training and keeping up to date on SOP’S
  • Daily liaison with HOD’S, managing events, occupancy outcome and amenities
  • The overall running of the venue providing and maintaining a high level of customer service
  • Supporting the head of department in all aspects of the business
  • Competent in MICROS, Oracle and Excel
  • Within my employment as part of the Art Series family
  • I also undertook a lead role in the F & B department of the Crystal brook Vincent, formally known as the Fantauzzo
  • Alongside the operations manager, I played a pivotal role in the pre-opening and put together the ground works that built a strong team and the product that now sits proudly as a multi venue outlet on the Howard Smith Wharfs Precinct.

Education

BA Hons Degree - Graphic Design

University of Lincoln, Hull College

Skills

  • Team culture and staff retention
  • P&L Management
  • Schedule Management
  • Contract Negotiations
  • Team Training and Development
  • Business Development
  • Quality Management

Timeline

General Manager

Newstead Hospitality Group
08.2022 - Current

Venue Manager

Mrs Brown’s, Bar & Kitchen
11.2019 - 12.2021

Assistant F & B Manager

The Johnson, Art Series Hotels
07.2018 - 11.2019

BA Hons Degree - Graphic Design

University of Lincoln, Hull College

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Wayne Todd