Summary
Work History
Education
Skills
Trainings and Seminars
Timeline
Generic
Wayne Filma A. Frando

Wayne Filma A. Frando

Fraser Rise,Victoria

Summary

  • Completed Certified Financial Markets Professional with Bloomberg Professional Service Training Program (Philippines and Singapore)
  • Completed East West Educational – Bloomberg, LP – Far Eastern University International Practicum Program in Singapore

Work History

Mecwacare

Administration Officer
  • Manages data entry on client's management system
  • Produces reports, completes and maintains existing databases
  • Reports incidents and client feedback to ensure high standard of customer service
  • Screens and transfers incoming calls and transmits information and documents to internal personnel
  • Aids colleagues, managers, and customers through regular communication and assistance
  • Performs general office duties and others tasks as required

Campaign Complete Solutions (Applied Materials)

Admin/Operations Executive
  • Acts as a coordinator and facilitator among management and client
  • Intermediary between vendors and finance department
  • Prepares and presents billing advice reports, cost tracking expenses and savings, KPI, facilities reports, non-compliance and waste data reports
  • Procuring and sourcing out quotations for consumables, supplies, tools and equipment needed in the workplace and in operations
  • Coordinates events, works on ad hoc projects, organize spaces, and catering support for the workplace
  • Creates and maintains detailed records of inventories to accurately predict future budget requirements and keep stocked necessary to function smoothly
  • Updates and maintains client’s databases such as Intelex, Permit-To-Work, Compliance Calendar, Chemical Authorization, Job Hazardous Assessment, Manhour, etc.
  • Sub‐contractor monitoring and management
  • Supervision and planning of work schedules for cleaning team and deployment of manpower ensuring workplace area is well maintained, improved and well-managed
  • Liaises with building and project team for new projects and assists in various processes
  • Lead contractors in providing high level of service needed to be done in the building
  • Upheld strict rules ensuring SOPs are followed on site as I serve as key person during audits
  • Provides backup to reception to step in to assist with various tasks

Henderson Security Services

Receptionist/Customer Service Executive
  • Organizes meetings, activities and events
  • Manages payments on bookings and reservations for building facilities
  • Handles all concerns, requests and inquiries of tenants, guests, and clients through emails and calls
  • Consolidates and submits important files to management
  • Responsible for registration and issuance of access cards, invitations, and important forms
  • Acts as a liaison between guests and different departments in the building.
  • Develops working relationships with internal and external clients while assisting with management duties

ISS Facility Services (Singapore General Hospital)

Operations Supervisor
  • Leads team of porters and ensures supervision, grooming, motivation and discipline to the team.
  • Conducts training, provides guidance, and coach staff to raise competency level
  • Maintains proper filing system for the purpose of submission of daily tasks
  • Operates telephone hotlines, reports incidents, maintains proper filing system, responds to hospital or civil emergency activations, and monitors all Health, Safety and Environmental procedures and practices
  • Attends inquiries from internal staff or external persons immediately and gives appropriate advice if applicable
  • Prepares and maintains daily roster, daily attendance and periodic reports
  • Collects and consolidates all medical certificate submission, leave application forms and ensures that all documents are in order prior to submission
  • Undertake any other duties/activities/projects, etc. as and when instructed by management

Education

Bachelor of Science - Business Administration, Financial Management

Far Eastern University
Manila, Philippines
06.2017

High School Diploma -

Saint Joseph's Institute Inc.
Ilocos Sur, Philippines
03.2013

Skills

  • Has adequate knowledge and inclined background in the field of finance, customer service, and facilities management
  • Excellent interpersonal and written communication skills
  • Outstanding supervisory and administrative skills
  • Proficient in using various computer software for handling documents and data (Microsoft Office Programs - Outlook, Word, PowerPoint, and Excel)

Trainings and Seminars

▪ Cookery (STI Philippines, February 2018)

▪ 8-Discipline Problem-Solving Methodology Training (Singapore, February 2023)

▪ Workplace Safety & Health Management System (Singapore, November 2022)
▪ Basic First Aid with CPR + AED (Singapore, November 2021)
▪ Handle Enquiries and Request (Henderson, Bukit Merah – Singapore, June 2020)
▪ Service With A Human Touch (ISS Headquarters, Pacific Tech – Singapore, October 2018)
▪ Advance Technical Analysis (Bloomberg, LP – Singapore, March 2017)
▪ Bloomberg News Analytics (Bloomberg, LP – Singapore, March 2017)
▪ Forex and Economics Training (Bloomberg, LP – Singapore, March 2017)
▪ Bloomberg Equities and Stock Market Training (Bloomberg, LP – Singapore, March 2017)
▪ Fundamentals of Practical Investing (Singapore, March 2017)
▪ Project CEO: The Corporate Executive Odyssey (Bangko Sentral ng Pilipinas, November 2016) ▪ International Finance Summit 2016 (De La Salle University – Manila, Philippines)
▪ National Finance Congress 2016 (De La Salle University – Manila, Philippines)
▪ Investment Summit 2016 (De La Salle University – Manila, Philippines)

Timeline

Mecwacare

Administration Officer

Campaign Complete Solutions (Applied Materials)

Admin/Operations Executive

Henderson Security Services

Receptionist/Customer Service Executive

ISS Facility Services (Singapore General Hospital)

Operations Supervisor

Bachelor of Science - Business Administration, Financial Management

Far Eastern University

High School Diploma -

Saint Joseph's Institute Inc.

Similar Profiles

  • Tarren Taylor

    Tarren TaylorTarren Taylor

    Gittings Protective Security Inc at Armed Security Officer/School Resource OfficerGittings Protective Security Inc at Armed Security Officer/School Resource Officer

    View Profile
  • Isaiah Kilian

    Isaiah KilianIsaiah Kilian

    Officer Candidate School Trainer at Officer Selection Officer Orange CountyOfficer Candidate School Trainer at Officer Selection Officer Orange County

    View Profile
  • Jose Barragan Landa

    Jose Barragan LandaJose Barragan Landa

    WSS Shoes Store at Courtesy OfficerWSS Shoes Store at Courtesy Officer

    View Profile
Wayne Filma A. Frando