Wednesday Thew

Salon Manager/ Coordinator

Barney Martin Hairdressing

06.2011 - 12.2023

Increased staff productivity by providing ongoing training, motivation, and performance evaluations.
Enhanced customer satisfaction by implementing efficient salon operations and delivering exceptional service experiences.
Streamlined appointment scheduling process with an easy-to-use software system, resulting in reduced wait times for clients.
Managed financial aspects of the salon, including budgeting, payroll processing, and inventory management.
Developed successful marketing initiatives to attract new clients and retain existing ones through social media campaigns and promotional offers.
Collaborated with stylists to ensure high-quality services were provided consistently across all appointments.
Established a positive workplace culture that fostered teamwork, open communication, and professional growth among staff members.
Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
Oversaw staff recruitment efforts to ensure a diverse team of talented professionals was assembled for the salon''s success.
Implemented measures to improve employee retention rates by offering competitive salaries, benefits packages, and opportunities for advancement within the company.
Cultivated relationships with suppliers to secure favorable pricing on top-quality products while managing costs effectively.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Improved office efficiency by implementing new filing systems and document management processes.
Assisted in the development of company policies and procedures, contributing to a more organized work environment.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Collaborated on special projects to improve overall business operations within the organization efficiently.