Wei Jiang
Haymarket,NSW
Summary
I am honest and cheerful, hard-working, teamwork consciousness Strong, strong sense of time, easy to accept new things, willing to communicate with others, strong adaptability and learning ability,ability to adhere to the principle of keeping the greater good in mind.
Overview
1
1
year of professional experience
Work History
Assistant to the General Manager
Import And Export Trading Company
12.2021 - 09.2022
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Organized and coordinated conferences and monthly meetings
Education
BBA - Business
Torrens University Australia
Sydney, NSW12.2023
Skills
- Proper Phone Etiquette
- Document Control
- Customer Consulting
- Business Development Understanding
- Active Listening
- Microsoft Office
- Understanding Customer Needs
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Minnanese
Native or Bilingual
Timeline
Assistant to the General Manager
Import And Export Trading Company
12.2021 - 09.2022
BBA - Business
Torrens University Australia
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