Wei Yan
Gold Coast,QLD
Summary
Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level.
Overview
5
5
years of professional experience
Work History
Cashier
CoCo Fresh Tea & Juice
10.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Marketing Development
Uday Supermarket
08.2021 - 09.2022
- Identified appropriate marketing channels and target customers for campaigns.
- Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.
- Collaborated with product development team to effectively modernize and update promotions.
- Wrote engaging and successful marketing, advertising and website copy.
- Onboarded new employees with training and new hire documentation.
Cashier
Top Sushi
05.2018 - 08.2021
- My main responsibilities are making sushi and selling it
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier
Soy Cafe
07.2018 - 04.2021
- Help customers order and make drinks
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
Bachelor - International Tourism And Hotel Management
Griffith University
Brisbane, QLD07.2021
Skills
- Staff Management
- Sales Activities
- Strategic Planning
- Good Listening Skills
- Organization and Time Management
Time
Monday to Friday
Timeline
Cashier
CoCo Fresh Tea & Juice
10.2022 - 06.2023
Marketing Development
Uday Supermarket
08.2021 - 09.2022
Cashier
Soy Cafe
07.2018 - 04.2021
Cashier
Top Sushi
05.2018 - 08.2021
Bachelor - International Tourism And Hotel Management
Griffith University
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