Weiqiu Huang
Epping
Summary
Dynamic and results-driven professional with a strong background in customer service and cash handling at Golden Apple Supermarket. Proven ability to enhance customer satisfaction through effective communication and support. Skilled in POS system operations and team collaboration, ensuring seamless transactions and fostering positive relationships with clients.
Overview
13
13
years of professional experience
Work History
Cashier
Golden Apple Supermarket (Auckland, New Zealand)
02.2015 - 01.2016
- Prepare change for easy change; check the cash register, calculator and other equipment used, and do a good job of cleaning and maintenance.
- Accurately print all payment receipts; collect customer payments in a timely and fast manner; be fast and accurate in collecting payments, and ensure that there are no mistakes or missed payments.
- Familiar with supermarket layout and able to accurately guide customers to purchase the goods they need
- Restock and sorting goods
- Taking inventory
Franchise Sales Coordinator
Baleno(Guangzhou, China)
05.2003 - 06.2009
- Provide franchisees with pre-opening training and guidance
- Marketing and management support after store opening
- Effective inventory management and timely promotion
- Travel to stores to provide comprehensive store manager and employee training
- The bridge between the company with franchisees, make both double win
- Continuous follow-up
Education
Level 5 - Cookery
North Shore International Academy
Auckland, New Zealand Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Customer service excellence
- Money handling
- Cash handling and management
- Customer relations
- Cash register operation
- Order taking
- Product restocking
- Refunds and exchanges
- Cash drawer balancing
- POS system operations
- Payment collection
- POS systems
- Staff training
- Refund handling
- Guest inquiries
Timeline
Cashier
Golden Apple Supermarket (Auckland, New Zealand)
02.2015 - 01.2016
Franchise Sales Coordinator
Baleno(Guangzhou, China)
05.2003 - 06.2009
Level 5 - Cookery
North Shore International Academy
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