Summary
Overview
Work History
Education
Skills
Training
Awards
Timeline
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Welsby Mather

Sydney,NSW

Summary

Driven hospitality executive with experience in transforming hotels and boutique properties into high-performing, community-connected destinations. I combine creativity with commercial focus to shape memorable guest journeys, unlock underutilised assets, and deliver strong, sustainable revenue growth. Known for building teams that thrive, brands that resonate, and operations that consistently outperform the market, I bring both strategic vision and hands-on leadership to every role.

Overview

13
13
years of professional experience

Work History

National Revenue Manager

Hemisphere Hospitality Solutions
04.2022 - Current

As a consultant in the accommodation sector with a diverse, high-performing portfolio, I lead commercial strategy for 35+ properties spanning boutique hotels, resorts, pubs, luxury farms, motels, and premium residences.

  • Direct the revenue management and operational strategies for client properties, ensuring alignment with overall business objectives.
  • Collaborate closely with the Managing Director to facilitate strategic planning, forecasting, and the execution of daily operations at Hemisphere Hospitality Solutions.
  • Lead, mentor, and develop a high-performing team of Revenue Managers to enhance their capabilities and drive revenue growth.
  • Training and development of hotel teams across all departments.
  • Provide a SWOT analysis for hotel group expansion, specifically to evaluate the strengths, weaknesses, opportunities, and threats related to acquiring new properties.
  • Conduct property management system (PMS) due diligence for hotels, including system migration and staff training to support operational changes.
  • Formulate and implement tailored pricing strategies that reflect the unique characteristics and market positioning of each property.
  • Deliver dynamic forecasts of expected results, analysing variances and budget comparisons to provide actionable insights for clients.
  • Conduct thorough analyses of monthly hotel performance metrics and present comprehensive reports to clients, along with strategic recommendations for long-term improvement.
  • Research and implement cutting-edge technologies, including AI-driven rate systems, to optimise revenue management processes and enhance decision-making.
  • Maximise property revenue through strategic management of room inventory and pricing.
  • Collaborate effectively with all levels of the Hemisphere team, contributing to quality management and continuous improvement initiatives.
  • Cultivate and maintain strong relationships with third-party suppliers to enhance service offerings.
  • Identify and capitalise on new revenue opportunities through innovative strategies.
  • Drive and manage continuous improvement processes to enhance the efficiency and effectiveness of revenue and account management services.
  • Optimise and expand distribution partnerships to increase market reach and profitability.
  • Provide strategic guidance to hotels to elevate service levels and operational standards.
  • Stay abreast of market trends and conduct comprehensive competitor analyses.
  • Ensure accurate configuration and full operational capacity of property management systems, third-party websites, and agent systems.
  • Conduct on-site visits and deliver detailed reports to clients, highlighting observations, current capabilities, and best practice recommendations.
  • Full Time

Revenue Manager & Community Engagement Manager

Hometown Australia
01.2019 - 04.2021
  • In a hybrid leadership role, I directed revenue strategy for 11 holiday parks transitioning into residential communities and introduced customer engagement initiatives later scaled across 50+ estates to elevate the homeowner experience.

Community Manager

Hometown Australia
12.2017 - 01.2019
  • At Nepean Shores, I managed daily operations for a residential estate of 130+ homes, overseeing financial management and resident relations.

Assistant Manager

Ovolo Hotels
11.2015 - 12.2017
  • Ovolo Hotels is a boutique brand renowned for design-led hospitality across Asia-Pacific. As part of the Woolloomooloo launch team, I helped secure Sydney’s #1 TripAdvisor ranking.

Duty Manager

NEXT Hotels
11.2014 - 11.2015
  • Next Hotels is a premium lifestyle brand delivering contemporary comfort across Asia-Pacific. I was part of the launch team for Next Hotels Brisbane, Australia’s first fully automated hotel.

Front Desk Agent

Next Hotels
02.2013 - 11.2015
  • The Chifley, part of Next Hotels, was a four-star property within the Panthers World of Entertainment precinct, providing a convenient base for leisure and business travellers in Western Sydney.

Education

Graphic Design -

Shillington College
Sydney, NSW

High School Certificate -

St Columba's High School
Springwood, NSW

Skills

  • Extensive four and five-star hotel expertise
  • Performing in flagship, pre-opening, multi-site operations
  • Brand development, customer engagement and reputation management
  • Leading from the front, proactive team building and leadership development
  • Generating revenue through operational efficiency and distribution channels
  • Aligning hotel offerings with evolving consumer preferences and market dynamics
  • High-level analytical reporting
  • Visual enhancements of hotel spaces
  • Streamlining processes and creating efficiencies
  • Strategic business planning and project management
  • Identifying resources and initiating action

Training

  • Armed Hold-up Training
  • Chef Fire Warden Training
  • Contract Fundamentals
  • Disability Access & Services
  • Emergency Response Training
  • Human Resources
  • Legal Compliance Essentials
  • Responsible Service of Alcohol
  • Time Management
  • Trade Practices
  • Workplace Bullying
  • Workplace Safety

Awards

  • Employee of the Year – Caravan & Camping Industry Association NSW, recognised for introducing hotel-style concepts into the retirement living sector at Hometown Communities.

Timeline

National Revenue Manager

Hemisphere Hospitality Solutions
04.2022 - Current

Revenue Manager & Community Engagement Manager

Hometown Australia
01.2019 - 04.2021

Community Manager

Hometown Australia
12.2017 - 01.2019

Assistant Manager

Ovolo Hotels
11.2015 - 12.2017

Duty Manager

NEXT Hotels
11.2014 - 11.2015

Front Desk Agent

Next Hotels
02.2013 - 11.2015

Graphic Design -

Shillington College

High School Certificate -

St Columba's High School
Welsby Mather