Sales Operations Coordinator
F&Z AUSTRALIA PTY LTD
MELBOURNE, VIC
01.2019 - Current
- Regularly arranged 37 monthly order in exporting process of purchasing, sales contract, and logistics, coordinating progress to ensure smooth operations to China.
- Negotiated with suppliers, customers, logistics and clearance company via email or telephone.
- Consistently organized accuracy and completeness of numerous documents and record order details in Excel spreadsheet, covering expenses and support documentation.
- Gathered, organized, modeled data, and developed a complete monthly inventory stocktaking and sales details correlation model in excel spreadsheet regularly to complete job tasks, decreased 15% human-error.
- Designed and enhanced budgeting administration for director, increased 10% pricing accuracy and leveraging knowledge to improve transparency and develop advanced proficiency.
- Used critical thinking to break down problems, evaluate solutions and assisted management in making key decisions.
- Actively collaborated and administered a team of 5, providing guidance for autonomous cooperation while telecommuting.
- Assisted advanced reviews of business operational trends and recommended sales strategies for improvement profit based on accurate sale and profit forecasts.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
