Summary
Overview
Work History
Education
Skills
Certification
Training
Timeline
background-images

Wendy Ann PAUL

Kooralbyn,Australia

Summary

To take on a new career challenge where I can use my experience and enthusiasm to support a dedicated team achieve great outcomes. Throughout my career I have demonstrated my passion and ability to positively contribute to operational excellence by being resourceful, consistent, and accountable.

Professional administrative specialist with strong background in managing schedules and coordinating team activities. Demonstrated ability to adapt quickly to changing needs while ensuring accurate and efficient roster management. Known for strong organizational skills, effective communication, and collaborative approach that drives team success. Skilled in data entry, time management, and problem-solving, always focused on delivering results.

Experienced with managing and maintaining accurate rosters for efficient operations. Utilizes strong organizational skills and attention to detail to ensure timely and precise updates. Track record of effective communication and problem-solving, supporting smooth workflow and team coordination.

Qualified [Desired Position] with solid background in managing and maintaining rosters efficiently. Successfully coordinated and streamlined scheduling processes, ensuring smooth operations and timely updates. Demonstrated strong organizational skills and attention to detail, along with effective communication and problem-solving abilities.

Organized administrative professional prepared to excel in roster management roles. Proven track record in optimizing scheduling processes and improving team efficiency. Emphasizes collaboration and adaptability, ensuring reliable support and seamless adjustments to changing demands. Skilled in data entry, time management, and communication.

Overview

39
39
years of professional experience
1
1
Certification

Work History

AO4 Roster Clerk

QUEENSLAND POLICE SERVICE – NORTHERN PATROL GROUP
01.2025 - Current
  • Roster Clerk Duties (listed below) for entire NPG consisting of in excess of 150 sworn officers and 10 administration officers
  • Responsible for implementation of new Roster Trial Project for the NPG within the Gold Coast District.

Roster & Property Officer – AO4

QUEENSLAND POLICE SERVICE – NERANG POLICE STATION
01.2011 - 12.2024
  • Compile and amend staff rosters according to budgetary and operational requirements in consultation with the Officer in Charge and ensure all rosters appropriately reflect Enterprise Bargaining Agreement equity requirements and rostering guidelines.
  • Interpretation of HR legislation and policies
  • Maintain and monitor leave management systems, including the monitoring of absenteeism trends and auditing of leave.
  • Maintain control over and organise the disposal or destruction of property and exhibits in accordance with QPS procedures.
  • Maintain a catalogue of exhibits, drugs and lost and unclaimed property.
  • Undertake regular audits of property holdings and monitor compliance in accordance with QPS property management procedures and policies.
  • Give evidence in court regarding continuity of possession of exhibits.
  • Provide training and advice to police and staff members on the appropriate storage, recovery, and disposal of property.
  • Comply with workplace health and safety requirements, including the safe storage and disposal of weapons, drugs, and forensic exhibits.
  • Contribute to the development of local property management procedures to reflect QPS policy and legislative requirements.
  • Advise, liaise, and assist all staff with the effect and application of human resource management policies and practices as they relate to roster preparation.
  • Coordinate leave and relieving for all Police Officers and Administrative Officers within the station to ensure staffing levels are adequate to provide required support. Supervise and mentor 2 x AO3 Administration officers.
  • Provide effective and comprehensive administrative support to senior management, including the development and editing of correspondence and station maintenance management.
  • Checking and collation of overtime claims, monitoring overtime usage

Relieving – Injury Management Advisor – AO5

QUEENSLAND POLICE SERVICE – INJURY MANAGEMENT
05.2024 - 07.2024
  • Provide specialised injury management service for a range (in type and complexity) of physical injuries and illnesses for Logan District and Frontline Digital Services.
  • Work collaboratively to coordinate rehabilitation functions, including the establishment and maintenance of rehabilitation consultative processes and networks and the implementation of policies and procedures, which facilitate an optimal return to work for ill/injured members.
  • Facilitate the management of the workers compensation claims case management process, including regular liaison with WorkCover Queensland.
  • Assist and support the safe return to work for both non work related and work related injuries – contacting doctors, providing advice and liaising with OICs, preparing suitable duties programs.

Administration & Review Officer – AO3

QUEENSLAND POLICE SERVICE – GOLD COAST SCENES OF CRIME
10.2008 - 03.2011
  • Management of correspondence registers
  • Ordering of Forensic Supplies
  • Manage calibration and maintenance register
  • Corporate Credit Card Reconciliation
  • Checking and collation of overtime claims
  • Auditing and Reviewing Forensic Register entries and case files to ensure NATA accreditation maintained
  • Answering phone calls and inquiries from the public

Owner/Manager

ZARRAFFA'S COFFEE FRANCHISEE
01.2005 - 12.2008
  • Hiring and training of staff
  • Monitoring and assessing work performance
  • Ordering of stock
  • Budget Management
  • Providing quality customer service
  • Managing customer complaints
  • Liaising with Franchisor and Centre Management
  • Payroll and Accounting duties
  • Completing weekly rosters

Police Officer – Senior Constable

QLD POLICE SERVICE
01.1992 - 12.2005
  • 1997-2005 – Gold Coast Scenes of Crime – Scenes of Crime officer
  • 1995-1997 – Australia Fair Shopfront – General Duties
  • 1993-1995 – Southport Police Station – General Duties

Police Officer – Constable General Duties

TASMANIA POLICE FORCE
01.1987 - 12.1992
  • Bellerive Police Station

Education

Advanced Diploma of Leadership & Management -

TAFE Qld
01.2022

Justice of the Peace - JP Qualified

01.2022

Diploma of Public Safety - Policing

01.1993

Skills

  • Conflict Resolution
  • Working with Diversity - Workplace/Community
  • Ethics and Ethical Decision Making
  • Managerial Resolution
  • Legislative Policy, Regulatory Frameworks
  • Leadership Roles
  • Adaptable to different situations
  • Excellent time management skills
  • Motivated to set and achieve goals
  • Participating in continuous improvement
  • Work effectively within a team or autonomously
  • Commitment to professional standards
  • MS Office Suite
  • Discipline Investigation
  • Privacy Principles
  • Compliance
  • Technical Proficiency
  • Supervising subordinates
  • Work well under pressure
  • Productive performance
  • High attention to detail
  • Safe WH&S practices at all times
  • Effective communication
  • Positive approach to team work
  • Deadline oriented
  • Data entry proficiency
  • Employee relations
  • Accuracy and precision
  • Calendar management
  • Microsoft office expertise
  • Data entry

Certification

QLD Drivers Licence Class C

Training

  • Scenes of Crime Course
  • Advanced Scenes of Crime Course
  • Management Studies in Policing
  • Lessons on Leadership
  • Legal Studies in Policing
  • Field Training Officers Course
  • DNA Sampler Training
  • Fatigue Management
  • Foundation Studies in Management
  • DNA Crime Scene Training
  • Breath Analysis Instrument Training Course
  • National Association of Testing Authorities (NATA) Auditors Course

Timeline

AO4 Roster Clerk

QUEENSLAND POLICE SERVICE – NORTHERN PATROL GROUP
01.2025 - Current

Relieving – Injury Management Advisor – AO5

QUEENSLAND POLICE SERVICE – INJURY MANAGEMENT
05.2024 - 07.2024

Roster & Property Officer – AO4

QUEENSLAND POLICE SERVICE – NERANG POLICE STATION
01.2011 - 12.2024

Administration & Review Officer – AO3

QUEENSLAND POLICE SERVICE – GOLD COAST SCENES OF CRIME
10.2008 - 03.2011

Owner/Manager

ZARRAFFA'S COFFEE FRANCHISEE
01.2005 - 12.2008

Police Officer – Senior Constable

QLD POLICE SERVICE
01.1992 - 12.2005

Police Officer – Constable General Duties

TASMANIA POLICE FORCE
01.1987 - 12.1992

Justice of the Peace - JP Qualified

Diploma of Public Safety - Policing

Advanced Diploma of Leadership & Management -

TAFE Qld

Similar Profiles

CREATE PROFILE
Wendy Ann PAUL