Summary
Overview
Work History
Skills
REFERENCES
Timeline
Generic

WENDY BATTEL

Perth,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.


Willingness to take on added responsibilities to meet team goals.


Hardworking, compassionate, passionate job seeker with strong organizational skills. Ready to help team achieve company goals.


Seeking permanent part time position that offers professional challenges utilizing interpersonal skills, excellent time management and team support.


Experienced and enthusiastic Consultant with track record of success with clients dealing with personal and sensitive issues.


Possesses exceptional interpersonal, problem-solving skills to provide advice and support to clients.

Overview

15
15
years of professional experience

Work History

CONSULTANT / COACH

Jenny Craig Weight Loss Center
12.2015 - 05.2023
  • Liaised with clients, management & work team to better understand customer needs & recommend appropriate solutions on a weekly basis.
  • Consulted & met dynamic needs of multiple clients in a variety of situations.
  • Delivered outstanding personalised service & support to clients to build & maintain relationship for the duration of their journey..
  • Personalised customers needs & optimized customer experience by delivering superior services.
  • Cultivated positive relationships with clients enhancing their personal experience when discussing sensitive topics.
  • Gathered, organized & input information into digital database.
  • Confirmed appointments, communicated with clients & updated client records.
  • Answered phone promptly & directed incoming calls to correct offices.

Receptionist

RIVERGODS PADDLE ADVENTURES
10.2008 - 06.2010
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered central telephone system and directed calls accordingly.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Collected credit card payments, processed transactions and updated relevant records.

Skills

  • Honesty and Integrity
  • Client Rapport-Building
  • Attention to Detail
  • Consultation and Advisement
  • Team Leadership
  • Consultative Sales Approach
  • Working with Consultants
  • Client Relationships
  • Client Engagement

REFERENCES

Sheryl Terevaeu

Jenny Craig Centre Leader

0455662765


Stacey Kench

Jenny Craig State Manager

0450647372


Peta Velero

Character Reference

0437686488

Timeline

CONSULTANT / COACH

Jenny Craig Weight Loss Center
12.2015 - 05.2023

Receptionist

RIVERGODS PADDLE ADVENTURES
10.2008 - 06.2010

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WENDY BATTEL