Wendy Butler
Invergordon,Australia
Summary
Hostess that excells experience in retail and varied areas in hospitality, experienced cleaner, gifted with knowledge of Melbourne and information how to get anywhere on a train. Service with a smile and will give 100 percent to her work. 1 year of vet nursing skills and experience in a animal care in kennels and cattery.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
12.2022 - 10.2024
- Drive thu attendant and stock presentation fries barista
Kitchen Hand/Customer Service
Crust Gourmet Pizza
03.2023 - 03.2023
- Prep ingredients, roll doe, prepare baces, serve customer and answer phone
Kitchen Hand
Sheesh Grill
01.2023 - 03.2023
- Assembly wraps and fry food I also prepare orders, help prep
- Wash dishes and clean
Hospitality All Rounder
ON THE PIER PTY LTD
11.2022 - 01.2023
- Dish washer, barrista, waiter, general cleaning.basic bartending service, setting up events
Crew Member
Hungry Jack's
06.2022 - 12.2022
- Order taker, cleaner ,assembly, drive thu order taker
Console Operator
7-Eleven
03.2022 - 12.2022
- Stock shelfs, refill drink machines, serve customers
Kennel and catterys attendant
All paws pet resort
09.2022 - 10.2022
- Feed and exercise animals, cleaning pens and cages
Crew Team Member
McDonalds Family Restaurant
02.2022 - 09.2022
- Delivering fast, friendly and professional service to all customers
- Welcoming customers with a smile and being genuinely friendly
- Processing cash/Eftpos transactions and issuing receipts
- Working with customers to resolve customer complaints on enquiries
- Following business policies and procedures on safe food handling
- Maintaining operational kitchen areas and exceeding cleaning standards
- Working effectively within a team and supporting each other in a fast-paced environment
Animal Attendant
Gv Boarding Kennels
05.2022 - 08.2022
- Cleaning dog and cat cages, letting them run, wash laundy, making booking and taking payments
Cleaner
Adventure Park Geelong
12.2021 - 01.2022
- Cleaning any rubbish
Kennel Attendant
All paws pet resort
12.2021 - 01.2022
- Cleaning pens and setting up for Christmas rush of clients
Crew Member
McDonald's Family Restaurant
01.2018 - 01.2022
- Working on Melbourne train lines to provide advice to travellers on best travel route
- Keeping knowledge up to date on any delays on the train lines due to level crossing removal
- Interacting with customers on alternative public transport services available
Food Trade Assistant/Waitressing
McDonald's Family Restaurant
01.2018 - 01.2022
- Casual support of businesses with waitressing or kitchen assistance work
- Interacting with customers and waiting on function tables
- Clearing of tables and end of night clean ups
- Assisting kitchen with food preparations and serving
- Taking customer orders and placing order in with kitchen
Room Attendant/Cleaner
Tower Hotel
01.2017 - 12.2018
- Cleaning rooms within business service standard requirements
- Operating laundry room machines to clean all linen
- Working as a catering attendant to assist with food services
- Preparation of Banquets for functions
Ambassador Cleaning
Cobram Pound
01.2016 - 12.2017
- Cleaning animal pens and ensuring enclosures are well maintained
- Feeding animals and ensuring all animals are fed
- Assisting with exercising animals
- Interacting with customers on animals requiring a forever home or animal pick up
Administration/Customer Service
Shepparton Bingo Centre
01.2014 - 12.2016
- Computer set up, data entry, automated calling
- Selling books and balance registers
Veterinary Assistant (Practical Placement)
Glenrowen veterinary clinic
03.2016 - 07.2016
- Answering phone enquires, admitting clients to vet clinic
- Assisting with surgical equipment, prepping for surgery, Mail
- Accounts, use of Rx works to update client's history, pack
- Equipment for travel to other clinic
- Clinical experience
Customer Service
McDonald's Family Restaurant
01.2009 - 12.2015
- Customer service, cash handling, café assistant, and party hostess
- Required the need to prioritise and plan daily activities
Crew Member
McDonald's Family Restaurant
01.2010 - 12.2012
Cashier/Customer Service
Red Rooster
01.2008 - 12.2011
- Taking customer orders and food preparation
- Operating registers and cleaning store
Veterinary Assistant/Reception
Walgett Veterinary Clinic
01.2008 - 12.2008
- Taking phone calls, booking appointments, preparing animals for treatments
Education
High School - VCE
Reservoir Secondary College
Reservoir Victoria 11.1994
Skills
- Cash Handling
- Cleaning Experience
- Computer Skills
- Cooking
- Food Preparation
- Food Production
- Food Service
- Kitchen Experience
- Food Safety
- Host/Hostess
- Cashiering
- Shift Management
- Lawn Care
- POS
- Serving Experience
- Packaging
- Office experience
- Microsoft Office
- Food Handling
- Bartending
- Restaurant Experience
- Microsoft Word
- Laundry
- Home Care
- Painting
- Lead generation
- Graphic design
- Veterinary Technician Experience
- Animal Restraint
- Veterinary Assistant
- Animal Care
- Kennel Experience
- Pet Care
- Customer service
Certification
- Food Handling Certificate, 06/01/21, How to prepare food following Australia standards
- Animal care certificate 2, 01/01/07, Basic veterinary care
- Certificate II in Hospitality front line management, 01/01/15, Basic training on various front and back of house plating, setting up, breaking down, plate carrying, wine service, mix, build and shake cocktail, tapping kegs, refill drink lines
- Dual certificate 3 and 4 veterinary nursing, 01/01/17, Prep animals for surgery, various animal husbandry courses, basic on the floor skill to run and assist in animal hospitals
References
Available from current employer and previous employers upon request
Personal Information
Willing To Relocate: Anywhere
Accomplishments
R.S.A in Victoria and N.S.W and R.S.G
Timeline
Kitchen Hand/Customer Service
Crust Gourmet Pizza
03.2023 - 03.2023
Kitchen Hand
Sheesh Grill
01.2023 - 03.2023
Crew Member
McDonald's
12.2022 - 10.2024
Hospitality All Rounder
ON THE PIER PTY LTD
11.2022 - 01.2023
Kennel and catterys attendant
All paws pet resort
09.2022 - 10.2022
Crew Member
Hungry Jack's
06.2022 - 12.2022
Animal Attendant
Gv Boarding Kennels
05.2022 - 08.2022
Console Operator
7-Eleven
03.2022 - 12.2022
Crew Team Member
McDonalds Family Restaurant
02.2022 - 09.2022
Cleaner
Adventure Park Geelong
12.2021 - 01.2022
Kennel Attendant
All paws pet resort
12.2021 - 01.2022
Crew Member
McDonald's Family Restaurant
01.2018 - 01.2022
Food Trade Assistant/Waitressing
McDonald's Family Restaurant
01.2018 - 01.2022
Room Attendant/Cleaner
Tower Hotel
01.2017 - 12.2018
Veterinary Assistant (Practical Placement)
Glenrowen veterinary clinic
03.2016 - 07.2016
Ambassador Cleaning
Cobram Pound
01.2016 - 12.2017
Administration/Customer Service
Shepparton Bingo Centre
01.2014 - 12.2016
Crew Member
McDonald's Family Restaurant
01.2010 - 12.2012
Customer Service
McDonald's Family Restaurant
01.2009 - 12.2015
Cashier/Customer Service
Red Rooster
01.2008 - 12.2011
Veterinary Assistant/Reception
Walgett Veterinary Clinic
01.2008 - 12.2008
High School - VCE
Reservoir Secondary College
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