- Reading
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I like working with my hands and fixing things
- Dancing
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Crafting and DIY Projects
- Historical Exploration
- Mindfulness Practices
- Animal Care
- Genealogy
- Swimming
- Strategy Games
- Documenting and sharing travel experiences
- DIY and Home Improvement
- Volunteering
- Watching Movies and TV Shows
- Music
- Geocaching
- cosplay
- steampunk
Wendy Dobell
Enrolled Nurse
Pittsworth,QLD
Summary
Adept at enhancing operational efficiency and fostering team management, my tenure at St Vincents Private Hospital spotlighted a commitment to diversity and multicultural sensitivity. Achievements include streamlining processes for improved productivity and implementing staff development programs, significantly boosting employee engagement and meeting stringent safety standards.
Overview
15
15
years of professional experience
Work History
CSSD Technician
Qld Health
01.2016 - 11.2019
- Adapted and implemented methodologies and processes.
- Increased staff competency by conducting ongoing training sessions on new equipment and updated policies within the CSSD department.
- Minimized downtime between surgeries with swift turnover of sterilized instruments, ensuring smooth transitions between cases.
- Contributed to successful surgical outcomes by accurately assembling instrument sets based on procedure requirements.
- Supported cost-saving initiatives by properly managing inventory levels, reducing waste, and ensuring efficient use of resources.
- Ensured compliance with industry regulations by staying current on best practices in sterilization and decontamination techniques.
- Reduced infection rates by maintaining a clean and organized CSSD environment.
- Provided support to other departments as needed, demonstrating flexibility and adaptability in a fast-paced healthcare setting.
- Improved surgical team efficiency with timely delivery of sterile instruments and equipment.
- Managed, monitored, sustained, troubleshot and supported existing integration implementations.
- Demonstrated attention to detail when inspecting instruments for cleanliness, functionality, and completeness prior to packaging for sterilization.
- Safeguarded patients from potential complications by adhering to strict quality control measures during the cleaning and sterilization process.
- Troubleshot equipment malfunctions quickly, minimizing disruptions to daily operations while maintaining high standards of care.
- Promoted a culture of safety within the department by consistently following established protocols for handling sharps, hazardous materials, and contaminated items.
- Collaborated with medical staff to confirm availability of medical equipment for patient care.
- Troubleshot medical equipment malfunctions and reported issues to appropriate personnel.
- Boosted productivity by training new CSSD technicians on standard operating procedures and protocols.
- Enhanced patient safety by ensuring proper sterilization and decontamination of medical instruments.
- Optimized workflow efficiency within the department through effective communication, coordination, and teamwork amongst staff members.
- Conducted routine audits of sterilization equipment, addressing any issues promptly to maintain optimal performance levels.
- Assisted in reducing hospital-acquired infections through diligent monitoring of sterilization processes and adherence to infection control guidelines.
- Exhibited professionalism in all interactions with colleagues, surgical team members, and hospital staff, contributing to a positive work environment.
Sterilising Department (CSSD)
St Vincents Private Hospital
11.2019 - 11.2023
- Managed inventory levels to minimize stock shortages while optimizing storage space utilization.
- Collaborated with other supervisors to develop interdepartmental strategies for process improvement and increased efficiency across the organization.
- Achieved budgetary goals by monitoring expenses, identifying cost-saving opportunities, and negotiating vendor contracts.
- Implementing effective training programs and providing consistent support for professional development.
- Promoted a positive workplace environment by modeling professionalism and fostering open communication among team members.
- Complied with staff training sessions to enhance skill sets and increase knowledge of industry trends and best practices.
- Followed quality control measures to ensure high standards in product presentation and customer service delivery.
- Performance benchmarks that aligned with company objectives while promoting individual accountability within the team.
- Enhanced department efficiency by streamlining processes and implementing organizational systems.
- Improved customer satisfaction rates by addressing issues promptly and implementing targeted improvement initiatives.
- Assisted in mentoring new employees, providing guidance on company policies, procedures, and best practices for success in their roles.
CSSD Technician
Qld Health
07.2015 - 01.2016
- Adapted and implemented methodologies and processes.
- Minimized downtime between surgeries with swift turnover of sterilized instruments, ensuring smooth transitions between cases.
- Contributed to successful surgical outcomes by accurately assembling instrument sets based on procedure requirements.
- Supported cost-saving initiatives by properly managing inventory levels, reducing waste, and ensuring efficient use of resources.
- Reduced infection rates by maintaining a clean and organized CSSD environment.
Nurse Enrolled Med Endorsed
Qld Health
01.2014 - 06.2015
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, and intramuscular injections and monitored responses.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
- Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Nurse Enrolled Med Endorsed
Qld Health
01.2011 - 01.2014
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
- Created an efficient shift handover process which improved continuity of care between nursing shifts.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Nurse Enrolled Medication Endorsed
Kingaroy Private Hospital
01.2009 - 01.2011
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Performed frequent checks on support equipment and made necessary adjustments to preserve optimal patient conditions.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Followed all personal and health data procedures to effectively comply with laws and prevent information breaches.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Followed care plans for patient treatment after assessing physician medical regimens.
Education
Certificate - Health Education
First Aid Fellows
Toowoomba, QLD11-2023
Certificate III - Sterilisation Services
TAFE Queensland
QLD01-2014
Diploma - Nursing
TAFE Queensland
QLD01-2010
Certificate III - Disability Support Worker
TAFE Queensland
QLD01-2009
Certificate III - Aged Care
TAFE Queensland
QLD01-2008
Skills
- Operational efficiency
- Team management
- Diversity and inclusion
- Multicultural sensitivity
- Environmental awareness
- Staff development
- Digital literacy
- Workload distribution
- Ethical standards
- Employee engagement
- Problem-solving
- Safety and security
- Verbal and written communication
- Goals and performance
- Flexible schedule
Interests
Certification
- QLD Driver's License
- Basic Life Support Certification (BLS)
- First Aid Certification
- Cardiopulmonary Resuscitation (CPR) -
- Home Health Aide Certification (HHA) -
- Certified Patient Care Assistant/Associate for various patient care roles.
- Basic Food Safety/Food Handler's, necessary in settings where food handling occurs.
- Infection Control knowledge in preventing the spread of infections within healthcare facilities.
- EKG Technician Certification.
- Palliative Nurse Assistant.
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved IT which led to department flow.
- Documented and resolved shortage of supply which led to happy Surgeon.
- Achieved positive feedback by completing urgent request with accuracy and efficiency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Order Of the Eastern Star
- Commissioner of Declarations
Timeline
Sterilising Department (CSSD)
St Vincents Private Hospital
11.2019 - 11.2023
CSSD Technician
Qld Health
01.2016 - 11.2019
CSSD Technician
Qld Health
07.2015 - 01.2016
Nurse Enrolled Med Endorsed
Qld Health
01.2014 - 06.2015
Nurse Enrolled Med Endorsed
Qld Health
01.2011 - 01.2014
Nurse Enrolled Medication Endorsed
Kingaroy Private Hospital
01.2009 - 01.2011
Certificate - Health Education
First Aid Fellows
Certificate III - Sterilisation Services
TAFE Queensland
Diploma - Nursing
TAFE Queensland
Certificate III - Disability Support Worker
TAFE Queensland
Certificate III - Aged Care
TAFE Queensland
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