Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Wendy Hansen

22 Askew St, Tarragindi,QLD

Summary

Motivated School Officer committed to creating a safe and comfortable learning environment. Experienced in assisting students' needs, supporting their growth, and fostering positive learning. I display success in maintaining compliance with educational policies, school rules and facilitating school improvements.

Overview

32
32
years of professional experience

Work History

School Officer

St Elizabeths
Tarragindi, Queensland
09.2024 - Current
  • Interacted with students in a professional manner while enforcing school rules and regulations.
  • Served as an additional adult presence during recess periods and lunch breaks.
  • Instructed students about proper behavior expectations while on campus.
  • Supported teachers in classroom management techniques when needed.
  • Mentored students to help foster positive and safe learning environment.

Company Manager

Allpave Asphalt Services Pty Ltd
Munruben, Queensland
01.1996 - 05.2024
  • Monitored performance of team members to ensure quality standards are met.
  • Assigned tasks and delegated responsibilities to staff accordingly.
  • Prepared reports on employee performance and progress of projects.
  • Ensured compliance with legal regulations in all areas of operations.
  • Maintained records of personnel-related data such as hiring, termination, leaves.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Recruited and hired qualified candidates to fill open positions.
  • Negotiated contracts and agreements with vendors and suppliers to reduce costs.
  • Delegated work to staff, setting priorities and goals.
  • Assigned work and monitored performance of project personnel.
  • Implemented quality control measures to uphold company standards.

Store Assistant

Westpoint News
Hillcrest, Queensland
01.1993 - 11.1995
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Education

Certificate III - School Based Support Education Support

TAFE Queensland
Mount Gravatt, QLD
11-2024

Year 12 -

St Francis
Crestmead, Qld
11-1994

Skills

  • Student Support Services
  • Student Engagement
  • Report Writing
  • First Aid/CPR
  • Active Listening
  • Conflict mediation abilities
  • Mental Health Support
  • Community relations practices

References

References available upon request.

Timeline

School Officer

St Elizabeths
09.2024 - Current

Company Manager

Allpave Asphalt Services Pty Ltd
01.1996 - 05.2024

Store Assistant

Westpoint News
01.1993 - 11.1995

Certificate III - School Based Support Education Support

TAFE Queensland

Year 12 -

St Francis
Wendy Hansen