Wendy Hati
Kingswood,Nsw
Summary
Adept at leveraging adaptability to technology and exceptional communication skills, I significantly improved sell-through rates at Scott’s Refrigerator. My background spans voice picking at Bevchain to payroll precision at Booth Transport, consistently exceeding performance goals by embracing continuous improvement and teamwork, demonstrating a proven track record of efficiency and reliability.
Overview
14
14
years of professional experience
Work History
Voice Picker/high Reach
Bevchain
04.2022 - 07.2024
- Accurately picked orders using voice picking system, ensuring customer satisfaction and timely delivery of products.
- Exhibited excellent multitasking abilities by managing multiple orders simultaneously, ensuring timely and accurate order fulfillment.
- Maintained a clean and organized work environment, promoting safety and efficiency in the warehouse.
- Consistently met or exceeded daily performance goals through effective use of voice-directed technology.
- Reduced order processing time with efficient voice picking techniques and equipment.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.
Allocator
Scott’s Refrigerator
11.2020 - 01.2022
- Improved sell-through rates with strategic merchandise distribution across store locations.
- Participated in regular inventory audits to maintain accurate stock counts across all store locations.
- Assisted in developing seasonal plans for sales growth and inventory management, aligning with company objectives.
- Optimized inventory allocation by analyzing sales trends and customer demands.
- Adapted quickly to changing business environments while maintaining a focus on delivering results through effective resource allocation strategies.
- Ensured timely deliveries of new products by coordinating with logistics teams and suppliers effectively.
- Generated sales-to-stock reports to monitor store inventory levels.
- Provided exceptional customer service by addressing inquiries regarding product availability promptly and accurately.
Office Admin/pallet Controller
Bluestar Global Logistics
05.2017 - 10.2020
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Ensured timely financial statement preparation, allowing for better decision-making and strategic planning.
- Accurately completed financial statement audits and thoroughly reviewed results.
- Coordinated with department heads to develop and monitor annual budgets, ensuring alignment with strategic goals.
- Prepared balance sheets, cash flow reports and income statements.
Forklift Operator
Bluestar Global Logistics
05.2017 - 10.2020
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Payroll Administrator
Booth Transport
10.2017 - 03.2018
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Calculated payroll deductions by accurately using software and processed payroll to meet preset requirements.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Optimized payroll operations, introducing automated systems for better tracking of employee hours and overtime.
Warehouse Storeperson
Woolworths SRDC
08.2013 - 10.2017
- Collaborated with team members to achieve daily goals, promoting a positive work environment through open communication and teamwork.
- Maintained clean, organized warehouse spaces, enabling efficient movement of goods and reducing risk of accidents or damage to products.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Ensured timely, accurate order fulfillment by closely monitoring stock levels and replenishing as necessary.
- Participated in regular inventory audits to verify accuracy of stock counts and identify discrepancies for resolution.
- Coordinated with transportation providers to arrange pickups or deliveries while prioritizing time-sensitive requests or special handling needs.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
Receptionist Assistant
National Workforce
07.2012 - 08.2013
- Resolved customer problems and complaints.
- Managed multi-line telephone system and greeted claimants during office visits.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Administrative Officer
Hogan Recruitment
10.2010 - 06.2012
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Created, prepared, and delivered reports to various departments.
Skills
- Speed and Efficiency
- Picking accuracy
- Reliability and punctuality
- Adaptability to Technology
- Safety awareness
- Warehouse Navigation
- Basic Computer Literacy
- Stress Tolerance
- Continuous Improvement Mindset
- Listening Comprehension
- Mixing skills
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Excellent Communication
- Creative Thinking
- Active Listening
- Decision-Making
- Self Motivation
- Improvising
Timeline
Voice Picker/high Reach
Bevchain
04.2022 - 07.2024
Allocator
Scott’s Refrigerator
11.2020 - 01.2022
Payroll Administrator
Booth Transport
10.2017 - 03.2018
Office Admin/pallet Controller
Bluestar Global Logistics
05.2017 - 10.2020
Forklift Operator
Bluestar Global Logistics
05.2017 - 10.2020
Warehouse Storeperson
Woolworths SRDC
08.2013 - 10.2017
Receptionist Assistant
National Workforce
07.2012 - 08.2013
Administrative Officer
Hogan Recruitment
10.2010 - 06.2012
Similar Profiles
Jacob AtkinsonJacob Atkinson
Operations Team Leader at BevchainOperations Team Leader at Bevchain
Hassan HassanHassan Hassan
Supervisor at BevchainSupervisor at Bevchain
Elijah AndersonElijah Anderson
HR Truck Driver at BevchainHR Truck Driver at Bevchain
Arpan SinghArpan Singh
Truck Driver at BevchainTruck Driver at Bevchain
Colin RenColin Ren
Registered Nurse at NSW Health Sydney Local Health Disctric RPA HospitalRegistered Nurse at NSW Health Sydney Local Health Disctric RPA Hospital