Wendy Howe
Overview
39
39
years of professional experience
Work History
Online Shopper
Woolworths
02.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Worked productively with customers to meet order requirements and service expectations.
Deli Team Member
Woolworths
04.2015 - 02.2023
- Responsible for preparing and maintaining the stock and cleanliness of the deli area
- Includes cleaning, preparing of meats and platters, cooking of products and customer service.
Customer Service Assistant
Big W
10.2003 - 04.2015
- Responsibilities varied throughout employment, included the role of Repair Clerk, Sales Assistant in manchester, kitchen and apparel, as well as Checkout Operator, Lay-by Associate and Customer Service.
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Responded to customer calls and emails to answer questions about products and services.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
- Described products to customers and how best to care for merchandise.
- Trained new personnel regarding company operations, policies and services.
- Promptly responded to inquiries and requests from prospective customers.
Sales Assistant
BWS
07.2000 - 10.2003
- Responsibilities included serving customers, cash handling, p0reparing orders, cleaning the store and restocking the shelves
- Had the responsibility of opening and closing the store.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
BARTENDER
MODBURY SOCCER CLUB
03.1989 - 03.2002
DEMONSTRATOR
WOOLWORTHS
04.2000 - 05.2000
NIGHT FILL ASSISTANT
FRANKLINS SUPERMARKET
09.1996 - 06.1997
STOCKTAKE TEAM MEMBER
FRANKLINS SUPERMARKET
01.1996 - 06.1997
PARTY CONSULTANT
WALLBUDDIES
05.1995 - 06.1996
LUNCH VAN DRIVER
GOLDEN CHEF LUNCH SERVICE
11.1991 - 07.1994
SALES ASSISTANT
KATIES FASHIONS
05.1991 - 11.1991
SALES REP/ PHOTOGRAPHER
PIXIFOTO
09.1988 - 05.1991
SERVICE ASSISTANT
WOOLWORTHS
08.1984 - 09.1988
Skills
- Purchase Recommendations
- Heavy Lifting
- Sales Proficiency
- Advertising and Marketing
Skills And Characteristics
- Friendly, courteous and sociable
- Dedicated and hard working
- Customer service focused
- Motivated with a “can do” attitude
References
PAT EAMES, FORMER DELI MANAGER, 0407 398 804,
ALANNA DAVIS FRESH MANAGER, 0431 724 982,
TONI NORRIS, LONG TERM ASSOCIATE, 0417 855 978
Timeline
Online Shopper
Woolworths
02.2023 - Current
Deli Team Member
Woolworths
04.2015 - 02.2023
Customer Service Assistant
Big W
10.2003 - 04.2015
Sales Assistant
BWS
07.2000 - 10.2003
DEMONSTRATOR
WOOLWORTHS
04.2000 - 05.2000
NIGHT FILL ASSISTANT
FRANKLINS SUPERMARKET
09.1996 - 06.1997
STOCKTAKE TEAM MEMBER
FRANKLINS SUPERMARKET
01.1996 - 06.1997
PARTY CONSULTANT
WALLBUDDIES
05.1995 - 06.1996
LUNCH VAN DRIVER
GOLDEN CHEF LUNCH SERVICE
11.1991 - 07.1994
SALES ASSISTANT
KATIES FASHIONS
05.1991 - 11.1991
BARTENDER
MODBURY SOCCER CLUB
03.1989 - 03.2002
SALES REP/ PHOTOGRAPHER
PIXIFOTO
09.1988 - 05.1991
SERVICE ASSISTANT
WOOLWORTHS
08.1984 - 09.1988
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