Wendy Liu
Oatlands,Australia
Summary
A professional, well-spoken, respectful, hardworking, reliable and enthusiastic health care assistant Both international and local experience gained in Asia, Canada, New Zealand and Australia (primarily in the Redland Bay area)
Overview
33
33
years of professional experience
Work History
Achieve Disability support
04.2023 - Current
- Assisting customers with activities of daily living including but not limited to Personal care, manual Handling, Transportation, shopping, community participation, medication administration, health care appointments, domestic and cleaning assistance, cooking and meal preparation.
- Providing personal centered support as well as utilizing a recovery focused approach to support customers to achieve their goals.
- Utilizing effective communication skills when interacting with customers, colleagues, supervisors and stakeholders.
- Ability to operate effectively within a team environment, unsupervised and working individually to support the needs of our customers.
- Being responsive when dealing with concerns relating to risk and customer care and an understanding of mandatory reporting guidelines.
- Complete customer documentation, key worker reports, person centered Plans, risk assessments, incident reports, progress notes etc.
Health Care Assistant
Prince Willem Alexander Village (Operated by MiCare)
Birkdale, Australia
07.2018 - Current
- Company Overview: Located in Brisbane’s bayside suburb of Birkdale in the Redlands, it comprises 76 units varying in size and layout.
- Providing physical care and emotional support to those requiring assistance with daily tasks (including washing, dressing and eating)
- Assisting residents under defined care plans to improve their quality of life
- Maintaining a safe and clean environment
- Monitoring residents for changes in their physical and mental health (such as increasing discomfort, loss of mobility, decreased hearing or sight, and signs of depression)
- Located in Brisbane’s bayside suburb of Birkdale in the Redlands, it comprises 76 units varying in size and layout.
Multicap disability Support
09.2019 - 02.2023
- Taking care of individuals with disabilities as a support worker in a group home requires patience, empathy, and a genuine desire to help others.
- Establish a rapport: Build a positive and trusting relationship with each individual by showing respect, listening actively, and being approachable. Understand their unique needs, preferences, and communication styles.
- Promote independence: Encourage and support individuals to do as much as they can for themselves. Assist them in developing skills and provide opportunities for them to make choices and decisions.
Health Care Assistant
Hutt Valley District Health Board – Hutt Valley Hospital
Hutt Valley, New Zealand
08.2014 - 01.2018
- Company Overview: Hutt Valley Hospital serves a population of over 150,000 people resident in the Hutt Valley of the Wellington region. It was established in 1944 and currently has 322 beds. It provides a range of services in the following areas: Childrens health, Maternity, Surgical, Psychogeriatric, Medical, Geriatric, and Mental health. It has an Emergency Department, Burns unit, and Eating Disorders unit.
- I work in whichever ward I’m assigned to for each shift.
- I work under direction of the Registered Nurses, providing assistance to the health care team by focusing on the patient’s comfort and performing delegated patient care duties, including completing personal cares and service activities as required.
- Activities and accountabilities include: Monitoring the condition of patients, Answering call bells promptly and acting on patients’ requests for assistance, Contributing to ensuring patient safety, Keeping patient areas tidy, and restocking work area supplies, The responsible use of equipment and supplies, Reporting of any observed issues and concerns relating to the patients, equipment and surroundings.
- Hutt Valley Hospital serves a population of over 150,000 people resident in the Hutt Valley of the Wellington region. It was established in 1944 and currently has 322 beds. It provides a range of services in the following areas: Childrens health, Maternity, Surgical, Psychogeriatric, Medical, Geriatric, and Mental health. It has an Emergency Department, Burns unit, and Eating Disorders unit.
Health Care Assistant
Riverleigh Residential Care Home & Hospital
Lower Hutt, New Zealand
03.2013 - 09.2013
- Company Overview: Situated in Lower Hutt, Riverleigh Residential Care is one of the homes in the TerraNova Group. Riverleigh is well known in the local healthcare community as a provider of outstanding care.
- Reporting to the Registered Nurse on duty, and overall to the Manager, my role as a Healthcare Assistant is performing the nursing procedures that support residents in their daily living activities. This includes maintenance of the residents’ hygiene, comfort, environment, nutrition and mobility/safety.
- Situated in Lower Hutt, Riverleigh Residential Care is one of the homes in the TerraNova Group. Riverleigh is well known in the local healthcare community as a provider of outstanding care.
Acre Court Retirement Village
Lower Hutt, New Zealand
01.2013 - 06.2013
- Company Overview: Acre Court is a retirement village for people over 55 years of age. It is located in the Avalon area of the Lower Hutt in Wellington. It consists of 20 individual units and a communal garden.
- My role was to assist clients with all activities of daily living, including personal care and nutritional intake.
- Acre Court is a retirement village for people over 55 years of age. It is located in the Avalon area of the Lower Hutt in Wellington. It consists of 20 individual units and a communal garden.
Bayshore Home Health
Vancouver, Canada
10.2011 - 12.2012
- Company Overview: Bayshore Home Health has been enhancing the quality of life, dignity and independence of Canadians in their homes since 1966. It is the country’s largest provider of home and community health care services, delivering care to more than 70,000 clients annually.
- I provided a high standard of patient care in accordance with my training, experience, company standards and safety policies. My tasks and responsibilities included assessing patients and situations, effective communication with the patients, and assisting them to maintain independent functioning within their capabilities.
- Bayshore Home Health has been enhancing the quality of life, dignity and independence of Canadians in their homes since 1966. It is the country’s largest provider of home and community health care services, delivering care to more than 70,000 clients annually.
Classic Lifecare
Vancouver, Canada
10.2011 - 09.2012
- Company Overview: Formerly known as Classic Caregivers, Classic LifeCare is a home health care agency providing personal care, live-in care, nursing support and complex home care in Canada’s western provinces since 1974. It is the leading non-franchise option for home health care in Edmonton, Calgary, Vancouver and Victoria.
- I provided health care to patients in private homes and a patient in Eagle Ridge hospital.
- Responsibilities and tasks included: assisting with exercises and general daily activities, feeding, toileting and bathing, overseeing the general well-being and comfort of the patients.
- Formerly known as Classic Caregivers, Classic LifeCare is a home health care agency providing personal care, live-in care, nursing support and complex home care in Canada’s western provinces since 1974. It is the leading non-franchise option for home health care in Edmonton, Calgary, Vancouver and Victoria.
Central City Lodge
Vancouver, Canada
10.2011 - 09.2012
- Company Overview: City Centre Care Society provides complex care services, addiction programs and seniors assisted living services in two downtown Vancouver locations. The Society operates two residences: Central City Lodge in downtown Vancouver and Cooper Place.
- In this role, I provided health care assistance to residents promoting their physical, psychological and social well-being.
- City Centre Care Society provides complex care services, addiction programs and seniors assisted living services in two downtown Vancouver locations. The Society operates two residences: Central City Lodge in downtown Vancouver and Cooper Place.
04.2011 - 08.2011
- Clinical Practicum Experience at various Vancouver facilities including Central City Lodge, George Derby Facility (for Special Needs Residents), Brock Fahrni Pavilion (for Extended Care), Health Home Care Society of BC (Health and Family Respite Home).
Beijing Hospital
Beijing, China
01.1992 - 01.1998
- Performed general nursing duties, including working in the intensive care unit.
Education
Some College (No Degree) - Individual Support
Career Employment Australia Ltd
Brisbane 01-2020
Health Care Assistant -
Vancouver Community College
Vancouver, Canada01.2011
Nursing Diploma -
ShiJianZhuang College
ShiJianZhuang, China01.1992
Skills
- Health care
- Elderly care
- Patient care
- Complex physical health challenges
- Mental health challenges
- Dementia care
- Cognitive issues
- Patient well-being
- Health and safety
- Communication skills
- Team player
- Flexibility
- Ability to work shifts
Professional Registration
British Columbia Care Aide Registry, 56271, Current
Timeline
Achieve Disability support
04.2023 - Current
Multicap disability Support
09.2019 - 02.2023
Health Care Assistant
Prince Willem Alexander Village (Operated by MiCare)
07.2018 - Current
Health Care Assistant
Hutt Valley District Health Board – Hutt Valley Hospital
08.2014 - 01.2018
Health Care Assistant
Riverleigh Residential Care Home & Hospital
03.2013 - 09.2013
Acre Court Retirement Village
01.2013 - 06.2013
Bayshore Home Health
10.2011 - 12.2012
Classic Lifecare
10.2011 - 09.2012
Central City Lodge
10.2011 - 09.2012
04.2011 - 08.2011
Beijing Hospital
01.1992 - 01.1998
Some College (No Degree) - Individual Support
Career Employment Australia Ltd
Health Care Assistant -
Vancouver Community College
Nursing Diploma -
ShiJianZhuang College