Wendy McCann
Portland,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Zambrero
Lithgow , NSW
2021.08 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Retail Sales Associate
7-11
Lithgow
2017.01 - Current
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
Portland Central
Portland, NSWSkills
- Operations Management
- Menu development
- Staff Management
- Customer Engagement
- Restaurant operations management
- Stable work history
- Adaptable
- Team Management
- Supervisory skills
References
References available upon request.
Timeline
Restaurant Manager
Zambrero
2021.08 - Current
Retail Sales Associate
7-11
2017.01 - Current
Portland Central
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