Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Zambrero
Lithgow, NSW
2021.08 - Current
Developed and implemented strategies to increase customer satisfaction and loyalty.
Coached, mentored and trained team members in order to improve their job performance.
Provided leadership during times of organizational change or crisis situations.
Supervised and trained staff in customer service, food handling, and safety protocols.
Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Retail Sales Associate
7-11
Lithgow
2017.01 - Current
Demonstrated knowledge of store products and services.
Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
Portland Central
Portland, NSW
Skills
Operations Management
Menu development
Staff Management
Customer Engagement
Restaurant operations management
Stable work history
Adaptable
Team Management
Supervisory skills
References
References available upon request.
Timeline
Restaurant Manager
Zambrero
2021.08 - Current
Retail Sales Associate
7-11
2017.01 - Current
Portland Central
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