Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendy Nicholson

Ararat,Victoria

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

18
18
years of professional experience

Work History

Team Member

Woolworths Supermarket
11.2022 - Current
  • Developed effective improvement plans in alignment with goals and specifications.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

House Cleaner

Self Employed
06.2015 - Current
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Polished fixtures to achieve professional shine and appearance.
  • Adhered to professional house cleaning checklist.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.

Owner/Manager Tasty Bird Takeaway

Self-employeed
08.2011 - 06.2021
  • Trained and developed team members to build human capital.
  • Interacted well with customers to build connections and nurture relationships.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed day-to-day business operations.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.

Sales Person

Mitchell And Brown Electrical
04.2013 - 12.2014
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.

Shearers Cook

Self Employed
01.2006 - 01.2011
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Adjusted recipes based on ingredient availability or customer request.
  • Planned menus for different events, seasons and customer requests.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained food safety and sanitation standards.

Education

No Degree -

Ararat High School
Ararat, VIC

Skills

  • Money Handling
  • Customer Service
  • Cash Handling
  • Teamwork and Collaboration
  • Area and Facility Cleaning
  • Social media expertise
  • Critical Thinking
  • Equipment Operation
  • Flexible Schedule
  • Problem-Solving
  • Positive Attitude
  • Goal Setting and Achievement

Timeline

Team Member

Woolworths Supermarket
11.2022 - Current

House Cleaner

Self Employed
06.2015 - Current

Sales Person

Mitchell And Brown Electrical
04.2013 - 12.2014

Owner/Manager Tasty Bird Takeaway

Self-employeed
08.2011 - 06.2021

Shearers Cook

Self Employed
01.2006 - 01.2011

No Degree -

Ararat High School

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Wendy Nicholson