Summary
Overview
Work History
Education
Skills
Timeline
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Wendy Peake

Sanctuary Point,NSW

Summary

As the former Owner/Operator of Basin View General Store, I excelled in transforming operations through strategic business planning and risk management, enhancing customer satisfaction and loyalty. My expertise in inventory management and client relationship management led to significant operational efficiencies and a robust bottom line. Seasoned professional bringing advanced route planning and load management abilities developed over several years of transportation experience. Solid safety record with strong commitment to successful operations and customer satisfaction. Highly organized individual with defensive driving expertise.

Overview

10
10
years of professional experience

Work History

Owner/Operator

Basin View General Store
Basin View, NSW
04.2019 - 11.2024
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Oversaw hiring process for new employees, from recruiting to onboarding training.
  • Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
  • Implemented cost-saving measures across departments while maintaining quality standards.
  • Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
  • Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
  • Identified potential risks associated with operations in order to minimize liabilities.
  • Optimized operational processes using technology solutions such as cloud computing or automation systems.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.

Cook

Mcacathur Recruitment Services
Sydney, NSW
06.2018 - 10.2019
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Ordered supplies as needed for the kitchen.

Cleaner

Ramsay Health Centre (Private Hospital)
Nowra, NSW
01.2019 - 07.2019
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Emptied wastebaskets and replaced liners.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.

Process Worker/Office Assistant

Workforce International
Wetherill Park, NSW
01.2015 - 07.2017
  • Performed quality control checks on products to ensure they met customer requirements.
  • Prepared and packaged items for shipping according to established procedures.
  • Operated various machines in the production process, including forklifts, conveyors, and pallet jacks.
  • Assisted with troubleshooting and resolving problems during the production process.
  • Maintained cleanliness of work areas by sweeping and mopping floors, emptying trash containers.

Education

High School Diploma -

Campbelltown High School
Campbelltown, NSW
12-1991

Skills

  • Mechanical recoveries
  • Sales negotiation
  • Inventory management
  • Client relationship management
  • Negotiation
  • Staffing
  • Marketing expertise
  • Hiring
  • Relationship management
  • Human resources
  • Risk management
  • Staff training and development
  • Business planning
  • Documentation and reporting
  • Payroll processing

Timeline

Owner/Operator

Basin View General Store
04.2019 - 11.2024

Cleaner

Ramsay Health Centre (Private Hospital)
01.2019 - 07.2019

Cook

Mcacathur Recruitment Services
06.2018 - 10.2019

Process Worker/Office Assistant

Workforce International
01.2015 - 07.2017

High School Diploma -

Campbelltown High School

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Wendy Peake