Wendy Porter
Camden,Australia
Summary
Dynamic lifestyle improvement coach with a solid record of enhancing client satisfaction and driving business growth. Expertise in motivational techniques and personalised coaching strategies to inspire positive lifestyle changes for clients.
Effective communicator when interacting with clients, using open-ended questions and reflective listening. A customer-focused individual with a passion for delivering exceptional service, and a talent for effectively addressing concerns. Committed to improving customer satisfaction, and driving positive outcomes. Experience working in fast-paced environments, and adaptable to last-minute changes. Devoted to giving every customer a positive, memorable experience.
Dedicated and adaptable professional with a proactive attitude, and the ability to learn quickly. Strong work ethic, and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
36
36
years of professional experience
Work History
Health And Wellness Coach
Curves
Jan 2000 - Jan 2006
06.2016 - 06.2018
- Company Overview: Health and fitness organization focused on women's health
- Website: https://www.linkedin.com/company/curves/?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base%3BPIaqNFAWSwCcVkqCU8XU%2BQ%3D%3D&licu=urn%3Ali%3Acontrol%3Ad_flagship3_profile_view_base-background_details_company
- Worked directly with clients to ensure results and satisfaction, cultivate positive overall experiences for members, computer skills, and exemplary people skills
- Regular duties include identifying the challenges each client must overcome, creating reachable dietary and exercise goals accordingly, providing motivation and encouragement, contributing to new membership goals and sales margins, and maintaining knowledge of nutrition and healthy living techniques
- Coaching and mentoring, Circuit Training, Sign ups, Generate New Business, Follow Leads, Greeting clients, managing customer inquiries and phone calls, handling inventory and client orders, and performing an array of administrative tasks
- Health and fitness organization focused on women's health
- Website: https://www.linkedin.com/company/curves/?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base%3BPIaqNFAWSwCcVkqCU8XU%2BQ%3D%3D&licu=urn%3Ali%3Acontrol%3Ad_flagship3_profile_view_base-background_details_company
Computer Tutor
Library Narellan
01.2008 - 01.2018
- Tutoring MS Word, Excel, Powerpoint, and internet training, including social media (facebook etc)
- Teaching senior citizens anything they needed or wanted to know about computers
- Through talking to them and finding out their interests, and focusing on that, made the journey into learning fun and enjoyable
- Assisted in organising setting and clearing up for guest author talks
Fitness Instructor
Curves
01.2000 - 01.2006
- Coached clients on circuit, motivated, support, encourage and monitor fitness and health progress
- General Administration duties
Secretary
Knightsbridge Secretaries
06.1999 - 06.2000
- Relocated to England for a year, where I temped doing secretarial work for a variety of clients, using various package skills ie word/powerpoint/excel
Hostess
PACIFIC REEF CHARTERS
11.1995 - 04.1996
- Hostess on live-aboard 5 star Dive Charter Boat, plus occasional Dive Master work
- Designed menu, ordered and shopped for food, prepared and cooked all meals within a budget, and improved budget
- Main contact for guests, solved problems, confirmed travel arrangements, and helped make their trip a truly memorable experience
Account Manager
AXICORP
09.1994 - 04.1995
- Customer base covering city, suburbs, Newcastle and Melbourne
Assistant Project Manager
CRAY COMMUNICATIONS
07.1992 - 09.1994
- Started as Coordinator/Administration Officer in the sales department, promoted to System Specialist, and finally Assistant Project Manager
Assistant Teacher
NASEEM INTERNATIONAL SCHOOL
, Egypt
01.1982 - 01.1983
- Assistant teacher responsible for 3-4 year old children of mixed nationalities
- Taught English, organised games, singing, gymnastics, and end of term concerts for parents
Education
Diploma - Direct Marketing
Technical College
London, England01.1986
Diploma - Administration and Office Management, Cert IV
St Godric's College
London, England01.1978
O’ Levels - English Lit, English Lang, History, Art, Needlework, Maths
Croft House School
Dorset, England01.1977
Skills
- Office Management
- Customer Engagement Strategies
- Lifestyle Improvement Coaching
- Nutrition knowledge
- Personal Fitness Training
- Strong Technical Skills
- Relationship Management
- Event Management Skills
- Individualized Tutoring Sessions
- Administrative Support
References
Available on request
Hobbies and Interests
- Travel
- Sailing
- Dive Master
- QiGong
- Tennis
- Swimming
- Badminton
- Snow-skiing
- Horse-riding
- Reading
- Writing
- Scrapbooking
- Walking
- Yoga
Timeline
Health And Wellness Coach
Curves
06.2016 - 06.2018
Computer Tutor
Library Narellan
01.2008 - 01.2018
Fitness Instructor
Curves
01.2000 - 01.2006
Secretary
Knightsbridge Secretaries
06.1999 - 06.2000
Hostess
PACIFIC REEF CHARTERS
11.1995 - 04.1996
Account Manager
AXICORP
09.1994 - 04.1995
Assistant Project Manager
CRAY COMMUNICATIONS
07.1992 - 09.1994
Assistant Teacher
NASEEM INTERNATIONAL SCHOOL
01.1982 - 01.1983
Diploma - Direct Marketing
Technical College
Diploma - Administration and Office Management, Cert IV
St Godric's College
O’ Levels - English Lit, English Lang, History, Art, Needlework, Maths
Croft House School
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