Summary
Overview
Work History
Education
Skills
Referee
Timeline
Volunteer

Wendy Reale

Darley,VIC

Summary

Reliable administrator with experience managing front desk operations and offering general office support.

Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Reliable and dependable.

Computer knowledge.

Overview

31
31
years of professional experience

Work History

Customer Service

Supercheap Auto
Bacchus Marsh, VIC
10.2020 - Current
    • Provided primary customer support to internal and external customers.
    • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
    • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Customer Service

Enhance
Darley, VIC
08.2018 - 09.2020
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recorded account information to open new customer accounts.
  • Updated account information to maintain customer records.

Customer Service/Administration

Uniform Shop
Bacchus Marsh, VIC
04.2015 - 07.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Drafted and distributed invoices for outstanding payments.
  • Processed payroll
  • Receipted payments

Administration

Maxistop Pty Ltd
Melton South, VIC
02.1992 - 01.2015
  • Executed record filing system to improve document organisation and management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Data Entry.
  • Invoicing and receipting payments.
  • Filing and archiving paperwork.
  • Greeting customers and clients.

Education

High School Diploma -

Bacchus Marsh High School
Bacchus Marsh, VIC
12.1985

Skills

  • Customer service and support
  • Document and File Management
  • Professional and Courteous
  • Multitasking and Time Management
  • Verbal and Written Communication
  • Microsoft Office
  • Reception Duties
  • Data Entry
  • Invoice Processing

Referee

Ashley Mizzi

Supercheap Auto

0431 070 587

Mrs Toni Vallence

Enhance

0407 101 486

An

Pharmasave Chemist Darley

0414 248 888

Timeline

Customer Service

Supercheap Auto
10.2020 - Current

Customer Service

Enhance
08.2018 - 09.2020

Customer Service/Administration

Uniform Shop
04.2015 - 07.2018

Administration

Maxistop Pty Ltd
02.1992 - 01.2015

High School Diploma -

Bacchus Marsh High School
Wendy Reale