Wendy Reid
Geilston Bay ,Tasmania
Summary
Passionate Teaching Assistant offering 11+ year background working with students from K-12 school levels. Skilled in assisting teachers with classroom functions, lesson planning and individual and group instruction. Talented in using various strategies to model positive behavior and maintain classroom discipline. Goal-oriented Teacher Assistant caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials. Engaging Teaching Assistant bringing 11+ years of experience in disability education. Positive role model successful in quickly building rapport with students. Works well with lead teachers to develop and implement dynamic and interactive lessons. Teacher Assistant with extensive background as Teacher Aide. Excellent skills building nurturing safe learning environments for K-12 student groups. Excels at written and verbal communications coupled with in-depth knowledge of classroom activities and teaching methods. Outstanding skills preparing lessons, providing materials and supervising students. Experience with AAC communication methods.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Teacher's Assistant
Department Of Education
Howrah, TAS
09.2010 - Current
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper and crayons.
- Worked with lead teacher to monitor class schedule and take attendance.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Supported student learning objectives through personalized and small group assistance.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Assisted lead teachers with lesson plan creation and materials development .
- Provided support to help students with special needs learn and grow.
- Reviewed lesson material with students individually or in small groups.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Organized and guided skills practice, research and memorization tasks for students.
- Created lesson materials, visuals and digital presentations to supplement lesson plans.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
Medical Receptionist
Hobart Radiology
Hobart, TAS
04.1998 - 03.2001
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Supported office staff and operational requirements with administrative tasks.
- Completed and filed financial documentation for accounting purposes.
- Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
Hotel Receptionist
Hadley's Hotel
Hobart, Tas
01.1997 - 03.1998
- Completed late check-ins and directed guests to rooms and facilities.
- Answered phone within 1 minute throughout shift, closely following strict guidelines for customer service and satisfaction.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Collected room deposits, fees and payments.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Updated customer accounts with add-on room charges, minibar use and room service bills.
- Planned coverage needs and organized services to support incoming special events.
- Promoted local entertainment and sporting events and offered details to assist patrons.
Senior Hotel Recetionist
Reef Hotel Casino
Cairns, QLD
01.1995 - 10.1996
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Hobart College
Mt Nelson 11.1989
Skills
- Special Needs Support
- Individualized Education Plans
- De-Escalating and Resolving Conflicts
- CPR/First Aid Certification
- Collaborative and Team-Oriented
- Initiative and Judgment
- Verbal and Written Communication Skills
- Classroom Behaviour Management
- Creating Safe Learning Environment
- Administration of Medication
Certification
- [Area of certification] Training - [Timeframe]
Interests
Photography, Reading, Outdoor Activities, Animal Rescue,
Timeline
Teacher's Assistant
Department Of Education
09.2010 - Current
Medical Receptionist
Hobart Radiology
04.1998 - 03.2001
Hotel Receptionist
Hadley's Hotel
01.1997 - 03.1998
Senior Hotel Recetionist
Reef Hotel Casino
01.1995 - 10.1996
High School Diploma -
Hobart College