Wendy Dorigo
Fashion Stylist
Gold Coast,QLD
Summary
Engaging Fashion Stylist with expertise in addressing clients' needs and finding solutions. Offering a successful career history comprising more than 10 years.
Overview
39
39
years of professional experience
Work History
Casual Retail Assistant
Charles Parsons
10.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns and online orders.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Balanced and organized cash register by handling cash, counting change.
- Developed professional relationships with customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
- Developed strong rapport with customers and created positive impression of business.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
Home Management
Self Employed
07.2005 - Current
- Family administration
- Running of household
- Organisation of my children’s schedules for schooling, tutoring, specialist appointments and sporting activities.
- Paying bills
- Helping my husband with the running of our business.
- + Edit or add your own
Casual Sales Assistant
Rockmans
01.2004 - 07.2005
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Helping to meet sales targets
- Working within team
- Working with customers to achieve add on sales
- Processing and unpacking stock
Casual Retail Assistant ( Xmas )
Movie World
12.2003 - 01.2004
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Boosted store sales by effectively promoting current promotions and upcoming events to customers.
- Maintained a visually appealing store environment with regular merchandise restocking and displays updates.
- Collaborated with the team to achieve daily sales targets and consistently exceed performance expectations.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained clean sales floor and straightened and faced merchandise.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Managed cash register after end of shift to balance and record accurate transactions.
Casual Sales Assistant
Suzanne Grae
08.2003 - 12.2003
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Helping achieve sales targets
- Fabulous customer service and add on sales
- Processing and unpacking stock
Second in Charge
Suzanne Grae
10.2000 - 08.2003
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Coached sales staff in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Trained new staff in successful sales and performance strategies.
- Assisted sales team with completing customer transactions and managing issues.
- Working together with manager to maintain smooth running of team and store.
- Build good team spirit
- Implement staff training
- Store visual merchandising - I did several workshops with our company merchandiser. Working on store layouts , promotions and how to maximise sales. From new stock , bestsellers , promotions and slow selling items, we worked at where placement would help maximise sales.
- Creating story for customer , pieces that coordinate together to complete their own personal style.
- Floor plan directed by head office but there was always room for change if needed.
- New products merchandised and styled in prominent visual entrances and windows allowing for exposure.
- Implementing stock take
- Budget planning
- Provided training for our new stock room assistant on all processes of
- Accepting deliveries
- Unpacking and marking off items
- Organising stock in a easy to find stream lined fashion
- Refilling items daily
- Entering stock into POS
Causal Sales Assistant
Suzanne Grae
01.2000 - 10.2000
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
- Managed cash register after end of shift to balance and record accurate transactions.
- Utilized upselling techniques to promote additional products and increase sales.
Causal Sales Assistant
Suzanne Grae
01.1998 - 01.2000
- Boosted sales by effectively recommending merchandise based on customer preferences and needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
Casual Sales Assistant
Fantasy Fashion Boutique
12.1994 - 12.1995
- Increased customer satisfaction by providing excellent service and expert product recommendations.
- Maintained a clean and organized store, ensuring a welcoming environment for shoppers.
- Boosted sales through effective upselling techniques and deep knowledge of product features.
- Processed transactions accurately and efficiently, reducing wait times and enhancing the overall customer experience.
- Developed strong relationships with customers, fostering repeat business and loyalty.
- Handled customer inquiries and concerns professionally, resolving issues promptly and effectively.
- Assisted with merchandising tasks, creating attractive displays that showcased products effectively.
Child Care Assistant
Erina Kindergarten
01.1994 - 12.1997
- Communicated with parents regarding child's behavior, daily activities, and concerns.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Designed monthly activity schedules to balance play, rest and learning time.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Working with classroom teachers to implement
- A happy and engaging environment where children can flourish and learn through play
- Planning activities
- Setting up and encouraging children to participate in new experiences
- Making sure all children always felt safe , secure, included, heard and loved
- Observations of children to help in the planning for individual needs
- General cleaning and tidying up.
Private Nanny
Deborah Wiltshire
01.1991 - 12.1996
- Organized different types of activities to enhance physical and intellectual development.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Prepared healthy, age-appropriate snacks and meals.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Responsibility of two gorgeous boys aged 1 and 3 at the time
- Taking them to kindergarten , school and sporting commitments
- Cooking
- Cleaning
- Most of all making Sue they were happy and content while their mother was absent
Childcare Certificate
Tafe Nsw
01.1990 - 12.1990
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Relieving Manager
Cue Design
01.1986 - 01.1990
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Traveling between three stores when store managers were away or on holidays
- 2IC of Erina store
- Exceptional customer service
- Stock control and handling
- Unpacking and processing stock
- Visual merchandising and displays , this included styling of our beautiful stock to achieve a visually appealing store with easy to find garments and accessories.
- Having new stock on front racks and on display in windows , maximising exposure.
- Book work
- Achieving sales targets and weekly budgets
- End of day procedures
- Banking
Education
Certifcation - Certification in Fashion Styling
Professional Styling Academy
Cindy Newstead Gold Coast02.2022
Childcare Certificate - Child Care
TAFE NSW Wyong
Wyong, NSW1991
Year 12 -
Henry Kendall High School
Gosford, NSW1985
Skills
- Customer Relationship Management
- Loyalty Building
- Constructive Feedback
- Cash Register Operations
- Store Layouts
- Marketing Promotions
- Unpacking and organising stock
- Processing stock at POS
- Organisation of stock room
- Refilling and replenishing stock
Timeline
Casual Retail Assistant
Charles Parsons
10.2023 - Current
Home Management
Self Employed
07.2005 - Current
Casual Sales Assistant
Rockmans
01.2004 - 07.2005
Casual Retail Assistant ( Xmas )
Movie World
12.2003 - 01.2004
Casual Sales Assistant
Suzanne Grae
08.2003 - 12.2003
Second in Charge
Suzanne Grae
10.2000 - 08.2003
Causal Sales Assistant
Suzanne Grae
01.2000 - 10.2000
Causal Sales Assistant
Suzanne Grae
01.1998 - 01.2000
Casual Sales Assistant
Fantasy Fashion Boutique
12.1994 - 12.1995
Child Care Assistant
Erina Kindergarten
01.1994 - 12.1997
Private Nanny
Deborah Wiltshire
01.1991 - 12.1996
Childcare Certificate
Tafe Nsw
01.1990 - 12.1990
Relieving Manager
Cue Design
01.1986 - 01.1990
Certifcation - Certification in Fashion Styling
Professional Styling Academy
Childcare Certificate - Child Care
TAFE NSW Wyong
Year 12 -
Henry Kendall High School
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