Wenhao Luo
Mascot,NSW
Summary
A diligent and analytical professional with a Bachelor's degree in Commerce from the University of Sydney and Master's degree in Professional Accounting at the University of New South Wales.
Overview
5
5
years of professional experience
Work History
Customer Service Staff
Sydney Trains
07.2024 - Current
- Provided high-quality customer service, assisting passengers with queries, directions, and information about train services and station facilities
- Ensured the safety and security of passengers by monitoring station activities, addressing safety concerns, and collaborating with security staff
- Contributed to the maintenance of the station, ensuring it remained clean, functional, and welcoming for passengers
- Assisted with ticket sales and managed fare-related queries, including explaining the Gate Pass system unique to Airport Link stations
- Contributed to the operational efficiency of the stations, which saw over 20 million passengers annually, by effectively managing passenger flow and station amenities
Accountant
OZ Daigo
02.2023 - 02.2024
- Managed daily accounting activities, including bookkeeping and invoicing, ensuring compliance with financial policies and regulations
- Enhanced financial reporting accuracy by streamlining accounting processes, leading to a 15% reduction in discrepancies
- Collaborated with the finance team to prepare monthly and annual financial statements and tax returns
Assistant Analyst
BCR
12.2022 - 03.2023
- Led the organization of a forex derivatives mock trading competition, overseeing the performance statistics of over 70 participants across various phases including promotion, event management, data analysis, and award distribution
- Conducted a comprehensive trend analysis on the 2023 gold to USD outlook, presenting a 30-minute analysis based on a 15-page report predicting that gold prices would not decrease and would break the $2000 mark within the year
- Hosted a presentation on the impact of the US interest rate decision on USD trends, attracting over 40 attendees, six of whom opened forex accounts following the event
Human Resources Assistant
Cornerstone Global Partners (CGP Group)
09.2020 - 01.2021
- Supported HR management in recruitment, training, and development initiatives, significantly improving the onboarding process for new hires
- Implemented a new employee orientation program that increased employee retention rates by 20% within the first year
- Assisted in developing HR policies and procedures that enhanced workplace efficiency and compliance with labor laws
- Provided 20+ high-quality candidates to companies in the new energy vehicle industry in China
Education
Master of Professional Accounting - Accounting
University of New South Wales
Sydney, NSW11.2024
Bachelor of Commerce - BCom - Business Analytics & Management
University of Sydney
Sydney, NSW12.2022
Skills
- Recruiting
- Management
- Accounting and bookkeeping
- Microsoft Excel
- Critical thinking
- Business analysis
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Customer Service Staff
Sydney Trains
07.2024 - Current
Accountant
OZ Daigo
02.2023 - 02.2024
Assistant Analyst
BCR
12.2022 - 03.2023
Human Resources Assistant
Cornerstone Global Partners (CGP Group)
09.2020 - 01.2021
Master of Professional Accounting - Accounting
University of New South Wales
Bachelor of Commerce - BCom - Business Analytics & Management
University of Sydney
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