Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wenwen (Steven) Sun

Sydney

Summary

  • With over nine years of experience in the jewellery industry, adept at customer development, management, and retention.
  • Possesses keen market insight, adaptability, and strong negotiation skills.
  • Demonstrated ability to lead teams effectively and rapidly expand dealer networks.

Overview

9
9
years of professional experience

Work History

Wholesale Manager

Shenzhen Heartfook Diamond Co., Ltd (China)
03.2015 - 05.2024


Job Description:


  • Responsible for the wholesale business of diamond and jewellery in Southwest and Northwest China
  • Search for diamond suppliers based on company needs, conduct product selection, negotiation, contract signing, cost control, and complete shipment within the contract period.
  • Coordinate with processing factories to place orders for popular international diamond designs and exhibits. Follow up on production progress, confirm production, and ensure timely shipment back to the company according to the order.
  • Analyzed the company's profit models, decomposed sales indicators, and completed comprehensive business plans to drive growth.
  • Managed dealer inventory and developed regional development plans, ensuring effective implementation across the organization.
  • Trained sales personnel to meet monthly, quarterly, and annual performance targets, aligning with the company's objectives.
  • Implemented annual, quarterly, and monthly sales targets, organizing the effective development and execution of various business initiatives within the assigned region.
  • Developed new distributor relationships and negotiated agreements to increase the company's market share.


Key Achievements:


  • Achieved 15% year-over-year sales growth for three consecutive years, resulting in $350 million in net revenue in 2019.
  • Developed effective salary systems and incentive policies to boost employee motivation, efficiency, and service awareness.
  • Exceeded the company's market share targets and accumulated a portfolio of high-quality customers.
  • Implemented a comprehensive sales ledger system to ensure clarity and prevent losses in the accounts.
  • Developed a customer evaluation system to effectively manage, serve, and supervise over 30,000 clients, driving profitability and customer satisfaction.
  • Established a structured training program to facilitate effective communication and skill development for dealers, suppliers, and manufacturers.


Education

Master of Business Administration - International Management

Univeristy of Sunderland
Newcastle, United Kingdom
10.2014

Bachelor of Business Admin. - Business Management

Beijing International Studies University
Beijing, China
09.2012

Skills

  • Demonstrates excellent interpersonal skills, strong negotiation abilities, and proficiency in marketing strategies
  • Experienced in conducting successful business negotiations with major clients and overseeing project operations
  • Possesses advanced data analysis skills to formulate strategic decisions based on data insights
  • Holds a Chinese C1 driver's license, possesses extensive driving experience, enabling flexibility for business travel requirements
  • Proficient in using various office software, such as Word documents, Excel spreadsheets, and PowerPoint presentations

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional

Timeline

Wholesale Manager

Shenzhen Heartfook Diamond Co., Ltd (China)
03.2015 - 05.2024

Master of Business Administration - International Management

Univeristy of Sunderland

Bachelor of Business Admin. - Business Management

Beijing International Studies University
Wenwen (Steven) Sun